|
|
Post by DigDug on May 16, 2015 16:04:46 GMT -6
I've started the process of getting a refund for my 5 shirts (and a mystery order..?, that I don't recall).
I'm done.
LD's buisness model is not sustainable. Roman has devalued his product. The Constant need to find new customers (bikers and children). Always wanting to please everyone and making promises (seems more of an ego thing then doing the right thing).
And most Damming of all (for me) - The Lying... "Your order is in cutting" being the most annoying.
Im not expecting to get a refund. I'm sure there's going to be a problem.
But I'm done.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 16:52:48 GMT -6
I'm still waiting and I send a e-mail about my orders... They didn't answer my last one...  6 months of waiting... Holy crap. I'm done too, this is way too much for crafting a pair of jean seriously. And when I saw this "Ready to wear" concept, I just laugh out ! I totally agree with you DigDug, ~35 dollars for these jeans, it's just insane. How could they make a good buisness ? The communication with the customers is poor, some reviews pointed out many mistakes (patches, color wrong etc...)... I really think they lie at us. |
|
|
|
Post by univibe88 on May 16, 2015 17:27:48 GMT -6
Comedy gold from FB "I am glad I read the comments. How about ship me a pair and I pay when I get around to it. "
|
|
|
|
Post by matt on May 16, 2015 18:25:34 GMT -6
Comedy gold from FB "I am glad I read the comments. How about ship me a pair and I pay when I get around to it. " That one did make me laugh out loud too. A small (minimal) amount of credit goes to LD for taking it on the chin of late and not opting to delete every negative post. But the fact still remains, they p*ssed off a lot of people, and not just on this forum. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 18:34:19 GMT -6
Funny yes, but I'm not laughing.
This has gone further than just my money.
What can be done? BBB can't really do anything can they?
I wonder if the Phoenix local news does consumer fraud stories. I'm going to look into that.
|
|
|
|
Post by hotchile on May 16, 2015 18:47:34 GMT -6
I'm having a hard time believing there is any ready to ship stock. For example, last night I went to order (shame on me) a pair of the 16.5oz Cone, size 34. Strange thing, there are 4 units left - no matter what cut or inseam I pick! Same thing for all other sizes - a 32 waste had 17 units left regardless of the cut Or inseam. I smell a rat. Or bad website coding. given LD history, I have every reason to believe this is another BS pie in the sky story. I'm staying far away. Its possible that these may already made with longer unfinished inseam lengths. Then its a simple custom hem for each order. That would make sense if the stock changed based on the cut. But check out the 14oz jean in size 34. As of right now, there are 11 left. Click "Slim Taper" and the number doesn't change. Click "Slim Straight" and the number is still 11. Click Straight Leg? Still 11 units left. So maybe they're all sewn up, with the exception of the legs and waist? |
|
|
|
Post by matt on May 16, 2015 18:51:14 GMT -6
Funny yes, but I'm not laughing. This has gone further than just my money. What can be done? BBB can't really do anything can they? I wonder if the Phoenix local news does consumer fraud stories. I'm going to look into that. I'd venture to guess yes, they do investigative reports. I think some combination of the BBB and local news exploring the numerous complaints and exposing the flaws would be beneficial. Unfortunately, I think there's enough "positive news" (I believe Lawless has a "Best of Phoenix" award...but I don't think they had any competition, so it may be an "everyone gets a prize" honor), and they are doing just barely enough to negate the need for action against them. Not backing them on this, just thinking the situation through. But, I'm on board with you and Old26 taking action for the voiceless masses. |
|
|
|
Post by wisdom on May 16, 2015 19:11:23 GMT -6
It depends on whether this is incompetence and poor management or fraud. There's plenty to indicate that this is just poor management and LD has no intention of purposely ripping us off.
In the case of poor management, the market takes care of that itself, as we're seeing right now..
|
|
|
|
Post by exophobe on May 16, 2015 19:17:02 GMT -6
That would make sense if the stock changed based on the cut. But check out the 14oz jean in size 34. As of right now, there are 11 left. Click "Slim Taper" and the number doesn't change. Click "Slim Straight" and the number is still 11. Click Straight Leg? Still 11 units left. So maybe they're all sewn up, with the exception of the legs and waist? That's what I was getting at on my earlier post. They could have their alterations people finishing (hemming the inseam), but that seems like a hell of a lot of finishing work to get these out in 24-48 hours. Especially if the cut can be changed. I don't know, I'm mostly expecting to see apologies for delay due to the high demand of the sale by Wednesday -- but they're going to say that their shipping people are overwhelmed, and everything IS being processed, just be patient, it takes a couple weeks to deliver a Ferrari (have you ever tried to get one in an envelope?). |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 19:49:36 GMT -6
It depends on whether this is incompetence and poor management or fraud. There's plenty to indicate that this is just poor management and LD has no intention of purposely ripping us off. In the case of poor management, the market takes care of that itself, as we're seeing right now.. Agreed, this will catch up with them. I'd like to speed it up just a little. I am floored that some say "they are still pulling for them". I say good riddance! there is more going on than mismanagement. There has been a series of schemes to keep money coming in, all while they drag their feet on refunds. RA has run other businesses and has a partner (at least in the looming end) who claims to have been a marketing consultant (on LinkedIn) for LD. |
|
|
|
Post by matt on May 16, 2015 20:01:00 GMT -6
It depends on whether this is incompetence and poor management or fraud. There's plenty to indicate that this is just poor management and LD has no intention of purposely ripping us off. In the case of poor management, the market takes care of that itself, as we're seeing right now.. Agreed, this will catch up with them. I'd like to speed it up just a little. I am floored that some say "they are still pulling for them". I say good riddance! there is more going on than mismanagement. There has been a series of schemes to keep money coming in, all while they drag their feet on refunds. RA has run other businesses and has a partner (at least in the looming end) who claims to have been a marketing consultant (on LinkedIn) for LD. That. That is some quality research that does raise the red flag that perhaps they are using misguidance and bait and switch tactics to "sustain" (albeit poorly) a business model. Makes me glad I never pursued the opportunities to do more for LD. I didn't mind being the "voice of the people" at first (when there was one bad yelp review and a kickstarter that had people excited), Sal jumped in and I felt like he could keep that positive momentum going - but even his best intentions got caught up in the BS machine. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 20:36:23 GMT -6
|
|
|
|
Post by matt on May 16, 2015 20:42:36 GMT -6
I know of the Bison Made dude. Seen some of the goods downtown when I hung out with Sal and ego, I mean Roman. That makes sense, small businesses locally tend to stick together. Funny thing is, I don't see the shady marketing strategy being utilized by Bison Made, so he's clearly not practicing what he was getting paid to advise. Or, Roman just wasn't listening to him either. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 20:59:02 GMT -6
Birds of a feather.
"As a contracted consultant I was instrumental in the development of the brand, production, and sourcing."
This is a man with a PHD.
|
|
|
|
Post by thenakeddenim on May 16, 2015 21:14:51 GMT -6
Anyone has any confirm shipping being shipped out with tracking number? So far only saw one person. The rest nothing.. I foresee a repeat of the KS or Nov 50% off situation.
After a few people ask them to post the photos of stock jeans, they went to to post a fake review of some chick and then yet another motorbike photo. Instead of just posting a photo of done up jeans so that it can satisfy us.
I feel this coming week we will see if its a make or break for them. If by this week, no big amount of orders being shipped to actual customers hands and actual reviews are up, LD will be burnt and out of business.
The only reason why some people still buy from them after the first incident is because of the cheap price point. Even when Romen has too much ego to admit the first time was a mistake. Now this week we will see if LD can make it or break it.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 21:16:20 GMT -6
Anyone has any confirm shipping being shipped out with tracking number? So far only saw one person. The rest nothing.. I foresee a repeat of the KS or Nov 50% off situation. After a few people ask them to post the photos of stock jeans, they went to to post a fake review of some chick and then yet another motorbike photo. Instead of just posting a photo of done up jeans so that it can satisfy us. I feel this coming week we will see if its a make or break for them. If by this week, no big amount of orders being shipped to actual customers hands and actual reviews are up, LD will be burnt and out of business. The only reason why some people still buy from them after the first incident is because of the cheap price point. Even when Romen has too much ego to admit the first time was a mistake. Now this week we will see if LD can make it or break it. Gotta give it at least a few weeks before coming up with the verdict. Didn't they just release these like less than a week ago? |
|
|
|
Post by thenakeddenim on May 16, 2015 21:18:57 GMT -6
Anyone has any confirm shipping being shipped out with tracking number? So far only saw one person. The rest nothing.. I foresee a repeat of the KS or Nov 50% off situation. After a few people ask them to post the photos of stock jeans, they went to to post a fake review of some chick and then yet another motorbike photo. Instead of just posting a photo of done up jeans so that it can satisfy us. I feel this coming week we will see if its a make or break for them. If by this week, no big amount of orders being shipped to actual customers hands and actual reviews are up, LD will be burnt and out of business. The only reason why some people still buy from them after the first incident is because of the cheap price point. Even when Romen has too much ego to admit the first time was a mistake. Now this week we will see if LD can make it or break it. Gotta give it at least a few weeks before coming up with the verdict. Didn't they just release these like less than a week ago? But Roman said it ships 24-48 hours. This past week quite a few people bought the jeans. By next week, most of them should have the jeans in hand. If they don't, and the same shit happen again, this is it for LD. There is no coming back from this. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 21:31:14 GMT -6
Gotta give it at least a few weeks before coming up with the verdict. Didn't they just release these like less than a week ago? But Roman said it ships 24-48 hours. This past week quite a few people bought the jeans. By next week, most of them should have the jeans in hand. If they don't, and the same shit happen again, this is it for LD. There is no coming back from this. I mean completely fair points, BUT it's Roman we're talking about. No one's probably expecting wham bam thank you ma'am from anything Roman does. After a few weeks though with no tracking number, and that's when the pitchforks should probably come out. |
|
|
|
Post by univibe88 on May 16, 2015 21:34:59 GMT -6
48 hours to process and 48 hours to ship by priority mail. This zebra should show its stripes in under a week.
|
|
|
|
Post by matt on May 16, 2015 21:59:27 GMT -6
But Roman said it ships 24-48 hours. This past week quite a few people bought the jeans. By next week, most of them should have the jeans in hand. If they don't, and the same shit happen again, this is it for LD. There is no coming back from this. I mean completely fair points, BUT it's Roman we're talking about. No one's probably expecting wham bam thank you ma'am from anything Roman does. After a few weeks though with no tracking number, and that's when the pitchforks should probably come out. Isn't that the same logic used by people burned over and over again? I agree that he's exhausted his benefits of the doubt. Too bad he isn't smart enough to do retargeting via banner placements. We'd all be haunted by cafe racers and kevlar denim in our banner ads if so. I don't want to give him any relevant ideas. |
|
|
|
Post by benjaminpersitz on May 16, 2015 22:40:35 GMT -6
If I don't have my tracking by Wednesday I'm calling to request a refund. If it doesn't appear on my statement by Monday I'm calling my credit card company. Amex will destroy them.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 22:45:14 GMT -6
If I don't have my tracking by Wednesday I'm calling to request a refund. If it doesn't appear on my statement by Monday I'm calling my credit card company. Amex will destroy them. I don't understand the point of all this? |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 16, 2015 22:50:20 GMT -6
Why I say a few weeks is that the majority of the ones who will be buying will be new customers and previous customers (not customers from this forum) who are giving them a real second chance. Expecting a delivery from LD within a week is nuts, and most people (not most people from this forum) will give them the benefit of the doubt, which, for me at least if I was a new customer, would be a few weeks.
|
|
|
|
Post by thenakeddenim on May 17, 2015 0:00:14 GMT -6
Why I say a few weeks is that the majority of the ones who will be buying will be new customers and previous customers (not customers from this forum) who are giving them a real second chance. Expecting a delivery from LD within a week is nuts, and most people (not most people from this forum) will give them the benefit of the doubt, which, for me at least if I was a new customer, would be a few weeks. We won't be expecting delivery within a week but at least real tracking number or some sort to show that there is actual movement instead of all the big talks that Roman is saying. We paid money for actual goods, not his broken promises. Some of the forum members here bought the jeans. So if by next weekend, no movement of any sort, that's it for LD. No matter how they switch their URL, delete post or delete review, it won't matter. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 17, 2015 0:22:32 GMT -6
Why I say a few weeks is that the majority of the ones who will be buying will be new customers and previous customers (not customers from this forum) who are giving them a real second chance. Expecting a delivery from LD within a week is nuts, and most people (not most people from this forum) will give them the benefit of the doubt, which, for me at least if I was a new customer, would be a few weeks. We won't be expecting delivery within a week but at least real tracking number or some sort to show that there is actual movement instead of all the big talks that Roman is saying. We paid money for actual goods, not his broken promises. Some of the forum members here bought the jeans. So if by next weekend, no movement of any sort, that's it for LD. No matter how they switch their URL, delete post or delete review, it won't matter. Fair enough. I just don't understand why anyone here would back anything by LD unless they are fine with the chance of another broken promise. Why not sit it out until they have a proven reliable production system in place. Why back LD product if you plan on immediately cancelling and charge-backing if they don't fulfill the order within a week. Pitchforks are at the ready for a product that no one should be funding if they aren't willing to wait it out a bit longer than the advertised 24-48 hour processing time. |
|
