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Post by Deleted on May 25, 2015 15:52:19 GMT -6
LD&CO is the most dysfunctional company ever.
My jeans shipped.
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Post by Deleted on May 25, 2015 15:52:47 GMT -6
.'We are extremely sorry to hear that we have disappointed you. We pride ourselves on providing an outstanding customer service and would like to make it up to you. That being said, In addition to refunding your order #3922, we have gone ahead and sent you your jeans at no cost to you (your tracking number is still valid). We hope that you enjoy wearing them as much as our team enjoyed making them for you and we hope that the quality and craftsmanship far exceed your expectations!'
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Post by Whiskey Mercenary on May 25, 2015 16:17:35 GMT -6
Dafuq?
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Post by DigDug on May 25, 2015 16:46:33 GMT -6
.'We are extremely sorry to hear that we have disappointed you. We pride ourselves on providing an outstanding customer service and would like to make it up to you. That being said, In addition to refunding your order #3922, we have gone ahead and sent you your jeans at no cost to you (your tracking number is still valid). We hope that you enjoy wearing them as much as our team enjoyed making them for you and we hope that the quality and craftsmanship far exceed your expectations!' Now don't you feel like a fool.... How dare you want your jeans. We Told You "THEY WOULD BE WORTH THE WAIT"... And you didn't want to wait, Shame on you! So now wear those jeans with Guilt! |
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Post by jray on May 25, 2015 17:00:26 GMT -6
All kidding aside, you have to admit that's pretty good of them to give the refund and send the product. I know there's no excuse for the length of time this has taken, just saying.
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Post by Deleted on May 25, 2015 17:49:10 GMT -6
well i mean still no refund on my card, so we'll see
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Post by jjflash on May 25, 2015 17:53:20 GMT -6
What if you like them? I wonder if the "don't ever order from us again" thing stands?
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Post by wisdom on May 25, 2015 18:01:19 GMT -6
well i mean still no refund on my card, so we'll see Is there anything they can do where you might give them ANY credit? No matter what they do, it seems they'll still end up getting criticized. They've earned their reputation, but credit where credit is due, man.. |
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Post by Deleted on May 25, 2015 18:38:31 GMT -6
well i mean still no refund on my card, so we'll see Is there anything they can do where you might give them ANY credit? No matter what they do, it seems they'll still end up getting criticized. They've earned their reputation, but credit where credit is due, man.. I'd say give them the credit when they do what they say they will. Talk is cheap! |
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Post by Deleted on May 25, 2015 19:50:50 GMT -6
Is there anything they can do where you might give them ANY credit? No matter what they do, it seems they'll still end up getting criticized. They've earned their reputation, but credit where credit is due, man.. I'd say give them the credit when they do what they say they will. Talk is cheap! This. they've become very good at telling people what they want to hear. each time i've communicated with them i've been given a very happy path solution to my issue in a very polite manner...of course none of those have yet come to fruition. |
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Post by thenakeddenim on May 25, 2015 20:08:33 GMT -6
.'We are extremely sorry to hear that we have disappointed you. We pride ourselves on providing an outstanding customer service and would like to make it up to you. That being said, In addition to refunding your order #3922, we have gone ahead and sent you your jeans at no cost to you (your tracking number is still valid). We hope that you enjoy wearing them as much as our team enjoyed making them for you and we hope that the quality and craftsmanship far exceed your expectations!' WOAH! is this the first time Romano Potato or Lawless said "sorry" hahaha |
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Post by wisdom on May 25, 2015 20:53:31 GMT -6
I'd say give them the credit when they do what they say they will. Talk is cheap! This. they've become very good at telling people what they want to hear. each time i've communicated with them i've been given a very happy path solution to my issue in a very polite manner...of course none of those have yet come to fruition. This action doesn't make up for any of the transgressions they've made in the past and does nothing to instill any confidence in their ability to do anything but continue to execute poorly.. I am just acknowledging that this was, in my opinion, a positive gesture. |
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Post by bleung on May 25, 2015 21:29:22 GMT -6
I need the help, does anyone try LD 38" jeans before?
If you lay their 38" jeans flat and measure the waist, what is the length? 18" or more? Thanks!
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Post by exophobe on May 25, 2015 22:28:05 GMT -6
well i mean still no refund on my card, so we'll see Is there anything they can do where you might give them ANY credit? No matter what they do, it seems they'll still end up getting criticized. They've earned their reputation, but credit where credit is due, man.. In his defense, they did tell him to take his money and F off, and from what's reported removed his account from their web store. Maybe they had reason, but to follow that up with an act of good will is off-putting, so hesitation is more than warranted. A worst case scenario of "I got what I ordered and paid for" is a pretty decent proposition, though I hope that everyone starts seeing their jeans on Thursday. |
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Post by petermack09 on May 25, 2015 23:17:18 GMT -6
well i mean still no refund on my card, so we'll see |
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Post by petermack09 on May 25, 2015 23:30:12 GMT -6
I would be happy with just a reply....it's going on a month since they again asked for my card details to refund..even though they said the same thing weeks previously.iv emailed every week since & no reply,,my offer to forget the custom denim & just send anything that fits has also been blanked..their statements saying if your not happy with anything just ask & we will refund is bogus,,,wish I could post on their Facebook page....but I'm gonna open a "friend's of lawless"n everyone can comment.....  ? |
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Post by Deleted on May 26, 2015 8:54:45 GMT -6
petermack09 did they block you from facebook as well? you could try calling, I guess..
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jaesch
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Post by jaesch on May 26, 2015 14:04:47 GMT -6
I would be happy with just a reply....it's going on a month since they again asked for my card details to refund..even though they said the same thing weeks previously.iv emailed every week since & no reply,,my offer to forget the custom denim & just send anything that fits has also been blanked..their statements saying if your not happy with anything just ask & we will refund is bogus,,,wish I could post on their Facebook page....but I'm gonna open a "friend's of lawless"n everyone can comment..... ? I'm in the same boat as you, friend. Nearly a month of expecting a refund after giving them my card details and I've got nothing. |
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Post by Deleted on May 26, 2015 14:16:56 GMT -6
Oh Lawless, you continue to be a stand up company.
Got my jeans today. Was supposed to be a 34 Straight leg. What did I get? Maybe a 31 or 32. Did not even measure inseam or anything other than waist and thigh. They are supposed to be 31 inseam, I can check.
Brilliant.
Who wants them? They are 11oz IxI. Pay shipping and they're yours.
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Post by pevil on May 26, 2015 14:25:09 GMT -6
Oh Lawless, you continue to be a stand up company. Got my jeans today. Was supposed to be a 34 Straight leg. What did I get? Maybe a 31 or 32. Did not even measure inseam or anything other than waist and thigh. They are supposed to be 31 inseam, I can check. Brilliant. Who wants them? They are 11oz IxI. Pay shipping and they're yours. You are scaring me. I ordered the exact same thing. I just got a shipping number, so we'll see in a few days |
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Post by benjaminpersitz on May 26, 2015 14:32:44 GMT -6
Oh Lawless, you continue to be a stand up company. Got my jeans today. Was supposed to be a 34 Straight leg. What did I get? Maybe a 31 or 32. Did not even measure inseam or anything other than waist and thigh. They are supposed to be 31 inseam, I can check. Brilliant. Who wants them? They are 11oz IxI. Pay shipping and they're yours. I'll take em. What's the waist and thigh measure? |
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Post by tarzan on May 26, 2015 15:07:55 GMT -6
Oh Lawless, you continue to be a stand up company. Got my jeans today. Was supposed to be a 34 Straight leg. What did I get? Maybe a 31 or 32. Did not even measure inseam or anything other than waist and thigh. They are supposed to be 31 inseam, I can check. Brilliant. Who wants them? They are 11oz IxI. Pay shipping and they're yours. I'll take them if Ben changes his mind  |
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Post by Deleted on May 26, 2015 15:16:35 GMT -6
Waist looks to be a 32 (if I stretch it straight, if that makes sense?) Relaxed looks like a 31? Thigh looks like 22.5-23 just like the Straight Leg chart here:  |
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Post by benjaminpersitz on May 26, 2015 15:33:57 GMT -6
Waist looks to be a 32 (if I stretch it straight, if that makes sense?) Relaxed looks like a 31? Thigh looks like 22.5-23 just like the Straight Leg chart here: I'll take them. PM me your paypal and shipping cost and I'll gift you. |
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Post by gaseousclay on May 26, 2015 15:39:07 GMT -6
LD&Co should have their own sitcom: Everbody Loves Roman
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