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Post by Dirty_Denim on Oct 11, 2014 13:28:50 GMT -6
Cross post as I think it belongs here: Let me just say that all the complaining about GUSTIN sizing, rivets & pockets not being lined up are all in line with the price paid for Gustin. Most larger brands have gone thru shrink test, sewing test, dying test (which has a relation to shrinking) before an item is released. I know I keep going to IH but I am not kidding when I say this. They will make a jean or a shirt & scrap it if it isnt shrinking the right way or sewing up right before sending it to production. They also know the factories very well so they know what to expect. Go read the IH forum and see how an item is released. You will not see bull shit like a damn back pocket like I got happening there. Now am I going to stop buying Gustin because of these things..maybe but then again where can I get some cool fabric (lawless aside) for under $100. I think we need to just face the facts that Gustin is NOT a Samurai or & Mister Freedom so we shouldn't think their jeans should be perfect because if they were they would cost $200-$400 period. Gustin cuts corners & the larger brands do not ..do u think Gustin has some special contacts to find denim & get them made that Iron Heart cant set up themselves...No they are a brand that is willing to bring nice denim but with an occasional flaw & know that the percentage that get flawed items will be out weighed by the items that are acceptable. Making good products is not like batting average in baseball 3 out of 10 is bad or even 2 out of 10 My point is they are what they are worth & sometimes worth a bit more when done right but never are they worth less than the price they are sold for There is one big point that you have neglected to mention though that is a justifiable reason why people (myself included) are beyond frustrated with Gs relatively poor quality. GUSTINs main marketing ploy...or mission statement rather..is that we are getting" boutique quality" jeans that would normally sell for 215.00 and higher for a fraction of the cost. Well, to be quite frank, that is bull shit and we are not getting what GUSTIN is promising to deliver. It is deceiving...and the fact that not one person from GUSTIN has stepped forward to face the music makes me feel as if I have been scammed. This is the point that some are missing I think. Trust me I get that point..I just know certain things will always be to good to be true. I think Gustin needs time to develop a better understanding of the places they use to sew up the denim. I would like to think over time they will gain some experience & be able to say "this denim will be sized like this" Each jean IH puts out comes with its own measurements regardless if it is the same cut as a previously made jean. his is where Gustin is flawed..they put blanket sizing for every denim used & thats not correct.
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Post by Dirty_Denim on Oct 11, 2014 13:41:15 GMT -6
My point iwas not meant to say Gustin is doing good. I understand why people are upset at getting a effed up pair of jeans but I also have to say "ah this is why I paid $81" Once I figure that out i can view Gustin for what they are & buy from them like I would buy from Jcrew but for different reasons. Not comparing them to jcrew but more in the line of. I buy from jcrew because I know what to expect & get an occasional nice stylish item. I will buy from Gustin not for their ability to put out a aesthetically pleasing item but for their ever changing fabric option. If i want a great item with some nice styling I buy from RRL or others like them...if I want something well made I buy from some of the higher priced brands like IH & if I want an inexpensive cool fabric i buy from Gustin but never do i look at Gustin for a perfect stylish well made item. They are not the type of company that puts out stuff like that. Gustins style is kind of simple..we arent talking about a guy that has exceptional style here.
Also lets notice Gustin is using new factories to sew their stuff which I wonder lead to some price increases. Maybe those better factories charge more to make the garment. (I am just thinking here)
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Post by Griffin on Oct 11, 2014 17:10:37 GMT -6
They just really need to change the sewingplace, or staff. I wouldnt care if they are sewn in china if there is a professional sewing them. My complaints has also never been with Gustin but only with the quality and I feel the sew-shop is messing up Gustins products. The fabric is good, its cool, its premium. The putting together is not.
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Post by wisdom on Oct 11, 2014 18:09:14 GMT -6
They just really need to change the sewingplace, or staff. I wouldnt care if they are sewn in china if there is a professional sewing them. My complaints has also never been with Gustin but only with the quality and I feel the sew-shop is messing up Gustins products. The fabric is good, its cool, its premium. The putting together is not. Agreed.. if they could get their dimensions to be repeatable and locked down, I'd consider them the best value out there. The anticipation of each Tuesday and Thursday release still keeps me coming back because they drop an awesome fabric every once in awhile. Unfortunately, with rising prices, expectations and resentment rise a little, too. Remember when they sent out that communication about investors and how they weren't willing to charge more for the sake of a few extra bucks? Whatever happened to that Gustin? I like the made-in-the-USA idea, though, and believe their business model can only work, at the volumes they do, by manufacturing where their customer base is. This could be more of a matter of economics than desire to manufacture in the USA for Gustin. They have every right to tout the made-in-the-USA credentials, but manufacturing in China would increase lead time significantly and would add the cost of shipping a jeans back to the US that would have to be averaged out over the number of jeans they ship at a time.. uneconomical. I'm returning a pair of Gustins for the first time this week. I've had some borderline pairs from Gustin, but they were all within a tolerance I felt I could live with. This last pair of DTB's, though, were too out of spec to ignore. Sad, 'cause the stitching was the best, so far. Maybe they're trying to migrate slightly toward vanity sizing (or their sew shop builds this in to their patterns).
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Post by julian on Oct 12, 2014 3:31:37 GMT -6
Maybe they're trying to migrate slightly toward vanity sizing (or their sew shop builds this in to their patterns). What's worse is that they may have told the sew shop about the sizing issues, the vast majority of which relate to small waist sizes, and now the sew shop are overcompensating and turning out waist sizes that are too big. While we all know small sizes can be 'corrected' by wearing/stretching and that big sizes can be 'corrected' (to a degree) by soaking/washing, surely it all seems to be, quite bizarrely, almost ignoring one simple thing: Why not just sew the jeans up to the specs provided in their own Fit Guide?My DTB should arrive sometime in the coming week - customs notwithstanding - and I'm very interested to see how they measure. Your experience almost has me thinking they won't come in 1.5" too small like all my others...
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Post by phait on Oct 12, 2014 22:02:20 GMT -6
I've noticed that a couple of my shirts have a couple issues. My charcoal twill's breast pocket is misaligned by half an inch to maybe a full inch. My blue steel chambray that I got from James has a cuff that's a big bigger than the other and the rest of my G shirts. I've minimalized the damage with hot washing but there's nothing I can do about the pocket.
I'm thinking of moving all my shirt purchases to TS unless G puts up an irresistable fabric.
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Post by ickes on Oct 12, 2014 22:14:11 GMT -6
I've noticed that a couple of my shirts have a couple issues. My charcoal twill's breast pocket is misaligned by half an inch to maybe a full inch. My blue steel chambray that I got from James has a cuff that's a big bigger than the other and the rest of my G shirts. I've minimalized the damage with hot washing but there's nothing I can do about the pocket. I'm thinking of moving all my shirt purchases to TS unless G puts up an irresistable fabric. I'm done with G shirts other than possibly backing future WS offerings. Right now I'll be stocking up on Lawless WS and waiting to see what TS will be dropping for the fall and winter. TS puts out some nice shirts and flannels for the fall/winter. Thinking I might pick up a Yosemite shirt as TS should be dropping them again soon
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Post by usctroll on Oct 13, 2014 10:49:29 GMT -6
I measured my M oxford this weekend and it's 1.5" smaller than the fit guide on the chest. I think Gustin might be constitutionally incapable of getting sizing right.
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Post by Winterland on Oct 14, 2014 17:55:32 GMT -6
Is kind of a crap shoot as no one has a work shirt yet to see how the fit/sizing is. Being all the shirts are sanforized the shrinkage should be minimal. Seems like length preference varies. Maybe get it shortened if it is too much. Maybe see if you have a shirt with the med 43.5 sizing and feel if it is too tight. I would go by the closest size in Gs fit guide to the sizing you like.
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Post by exophobe on Oct 14, 2014 19:26:20 GMT -6
I ordered a Zimbabwe workshirt and I’m still a tiny bit unsure about sizing… my concern is the arms/body; I want arms that are long enough, but I also want the body to not be too big/long… View AttachmentArm: My favorite shirt (A NOS OG107 8.3oz selvedge sateen army shirt in size 15.5x35--Pictured above) measures 34.75’’ in the arm and my less than favorite shirt (one that looks a bit short) measures 34’’ in the arm. I think that a classic work shirt in medium would work with an arm of 34.5’’, but that would be without shrinkage… could I expect almost zero arm shrinkage if I hand wash, line dry and stretch the arms when wet? I have the current size set to large classic, but I fear that my carefulness might result in a shirt that is too long/wide… Length: The shirt pictured has a length of 29’’ and the WS in medium is 30 3/8’’ and large is 30 7/8…. Either way seems like it would look pretty long… Chest: pictured shirt has a chest of 45’’ while the WS in med classic has a chest of 43 ½’’ and the large classic has a chest of 45 ½’’ I usually wear 15.5 in Banana Republic shirts if that helps and about large in IH… Really not sure which size WS to get.... Help! Doubt it helps, other than knowing you've got brothers in solidarity. I've ordered three Gustin workshirts, every one a different size. Really hoping at least one shows up before the last one locks down. Basically ordered a xxl slim and an xl classic, hoping at least one works well as a jacket, and that one will be a little bit closer fitting. The third is an xl slim that I hope works well as a normal shirt ( this one is the brown/black.
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Post by Ambassador on Oct 18, 2014 12:29:17 GMT -6
Does anyone know what happened with gift card option?
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Post by exophobe on Oct 18, 2014 13:00:59 GMT -6
Does anyone know what happened with gift card option? Nothing, so far as I know. Scroll to the bottom of the page it's somewhere near Instagram. www.weargustin.com/gifts
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Post by Ambassador on Oct 18, 2014 13:26:27 GMT -6
Thank you exophobe
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Post by Subsound on Oct 21, 2014 5:30:14 GMT -6
Received my fourth pair of Gustin jeans today, and they are the third that have come up very undersized. The third pair that will need to be returned from Australia. Super slub browns in 33 slim measure barely 32" (so 1.5" below spec) & also the label is sewn on upside down. I am a huge fan of the Gustin concept but really hope they can get control over these poor quality issues which are unacceptable. In future I may need to order two pairs - the extra pair being one size up - and then somehow sell the spare pair at a loss. Don't know what else to say, after having written to Cody to beg that they be measured before being sent. Attachments:
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Post by bugula on Oct 21, 2014 5:45:45 GMT -6
bummer. why keep attempting to get the perfect pair? i would've given up after the second shot.
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Post by gaseousclay on Oct 21, 2014 6:07:15 GMT -6
I'm a first time backer and should be receiving my waxed trucker jacket in the next couple of weeks (fingers crossed). I can certainly understand the complaints which is the main reason why i've been unwilling to back items like shirts/pants without knowing how they fit. I think a jacket is a little different, so if the trucker doesn't fit me I can likely sell it at a minimal loss.
What I think Gustin ought to do is come up with streamlined sizing and slowly move away from the crowdsourcing model. I get that having zero inventory is preferable but at some point you have to compete with the big boys and assume a standard business model. This means having stock, issuing proper refunds, standardized sizing, etc. If there wasn't such a long wait time the crowdsourcing model could still work, but with QC being what it is it seems ureasonable. You're going to lose customers in the long term, the very customers that supported Gustin from day one.
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Post by Subsound on Oct 21, 2014 6:11:31 GMT -6
bummer. why keep attempting to get the perfect pair? i would've given up after the second shot. I guess it's optimism that they'll get it right soon?
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Post by bugula on Oct 21, 2014 7:05:38 GMT -6
I'm a first time backer and should be receiving my waxed trucker jacket in the next couple of weeks (fingers crossed). I can certainly understand the complaints which is the main reason why i've been unwilling to back items like shirts/pants without knowing how they fit. I think a jacket is a little different, so if the trucker doesn't fit me I can likely sell it at a minimal loss. What I think Gustin ought to do is come up with streamlined sizing and slowly move away from the crowdsourcing model. I get that having zero inventory is preferable but at some point you have to compete with the big boys and assume a standard business model. This means having stock, issuing proper refunds, standardized sizing, etc. If there wasn't such a long wait time the crowdsourcing model could still work, but with QC being what it is it seems ureasonable. You're going to lose customers in the long term, the very customers that supported Gustin from day one. You can return it if the fit's off. If you like their denim/shirts, back what you think will fit and if it's sewn up right, you'll be fine as long as you took correct measurements. The crowdsourcing model is what actually gets them sales. I wouldn't be buying 90% of the stuff I buy from them if it was just sitting on the shelf. The impulse buy of an exclusive item is the enticement.
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Post by bugula on Oct 21, 2014 7:06:19 GMT -6
bummer. why keep attempting to get the perfect pair? i would've given up after the second shot. I guess it's optimism that they'll get it right soon? You know what Einstein's definition of insanity is, right?
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Post by Deleted on Oct 21, 2014 7:07:52 GMT -6
I'm a first time backer and should be receiving my waxed trucker jacket in the next couple of weeks (fingers crossed). I can certainly understand the complaints which is the main reason why i've been unwilling to back items like shirts/pants without knowing how they fit. I think a jacket is a little different, so if the trucker doesn't fit me I can likely sell it at a minimal loss. What I think Gustin ought to do is come up with streamlined sizing and slowly move away from the crowdsourcing model. I get that having zero inventory is preferable but at some point you have to compete with the big boys and assume a standard business model. This means having stock, issuing proper refunds, standardized sizing, etc. If there wasn't such a long wait time the crowdsourcing model could still work, but with QC being what it is it seems ureasonable. You're going to lose customers in the long term, the very customers that supported Gustin from day one. I've been saying they need to stock some standard pairs... Full stock of HA's and Blue Line's, and full stock of the OCBD's. That would suffice
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Post by julian on Oct 21, 2014 7:12:17 GMT -6
bummer. why keep attempting to get the perfect pair? i would've given up after the second shot. I fully understand it. When you don't live in the States, it's not easy to find decent denim unless you travel to bigger cities - often significant distances away - and even then the few dedicated shops that there are don't necessarily carry all the brands you might be interested in. Also, those kinds of jeans tend to be much, much more expensive than Gustin. I went through five orders before, finally, the most recent pair arrived coming in with the waist measurement on spec. The previous four pairs were, like Subsound's, way too small in the waist (most around the same 1.5" under spec) and yet I persevered because Gustin's fabric offerings are great and the jeans themselves are a total bargain when the construction's on form. There is literally nobody doing what Gustin and Lawless etc. do in the UK or Australia (to my knowledge).
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Post by DigDug on Oct 21, 2014 7:13:13 GMT -6
Received my fourth pair of Gustin jeans today, and they are the third that have come up very undersized. The third pair that will need to be returned from Australia. Super slub browns in 33 slim measure barely 32" (so 1.5" below spec) & also the label is sewn on upside down. I am a huge fan of the Gustin concept but really hope they can get control over these poor quality issues which are unacceptable. In future I may need to order two pairs - the extra pair being one size up - and then somehow sell the spare pair at a loss. Don't know what else to say, after having written to Cody to beg that they be measured before being sent. If 3 out of 4 are to small. Wouldn't/shouldn't you size up to a 34? Maybe the 1 pair that fit you right was sewn up big. I could see you getting another 1" if you pulled/laid the waist band strait and on top of each other. Which would put them in spec.
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Post by gaseousclay on Oct 21, 2014 7:17:33 GMT -6
The crowdsourcing model is what actually gets them sales. I wouldn't be buying 90% of the stuff I buy from them if it was just sitting on the shelf. The impulse buy of an exclusive item is the enticement. you are correct that the crowdsourcing model is what gets them sales. There aren't very many companies offering US Made selvedge denim/accessories at wholesale prices, so i'll give them that. I think Combatant Gentlemen sells US made selvedge denim @ $70 a pair but I can't think of anyone else. With that said, if the QC problems persist, then Gustin's reputation will suffer. I just find it odd that Gustin repeatedly has campaigns for the same items (like the waxed trucker jackets), yet, it's not offered as a regular stock item. If you've had multiple campaigns for an item there's a pretty good chance that it'll sell if you had stock available. Same with their selvedge denim. I'm not bashing Gustin, just pointing out the obvious.
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Post by DigDug on Oct 21, 2014 7:24:45 GMT -6
The crowdsourcing model is what actually gets them sales. I wouldn't be buying 90% of the stuff I buy from them if it was just sitting on the shelf. The impulse buy of an exclusive item is the enticement. you are correct that the crowdsourcing model is what gets them sales. There aren't very many companies offering US Made selvedge denim/accessories at wholesale prices, so i'll give them that. I think Combatant Gentlemen sells US made selvedge denim @ $70 a pair but I can't think of anyone else. With that said, if the QC problems persist, then Gustin's reputation will suffer. I just find it odd that Gustin repeatedly has campaigns for the same items (like the waxed trucker jackets), yet, it's not offered as a regular stock item. If you've had multiple campaigns for an item there's a pretty good chance that it'll sell if you had stock available. Same with their selvedge denim. I'm not bashing Gustin, just pointing out the obvious. I see Gustin holding onto stock Denim (Oks,HA,etc) I don't think that's the problem with having stock. It's the finished sewn jeans that Gustin doesn't want to hold onto. the storage, inventory, logistic's in them owning hundreds/thousands of sewn up jeans (haven't they offered over 100 denims) is what Gustin is trying to avoid.
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Post by exophobe on Oct 21, 2014 7:24:58 GMT -6
I'm about 95% certain that Combatant Gentleman is all made in China.
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