kurtm
New Member
Posts: 31
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Post by kurtm on Sept 27, 2015 17:43:24 GMT -6
The sale took place on the twenty eighth of January of this year. I got a charge back on the eighth of this month and was recharged by Lawless on the 24th of this month.
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Post by variable on Sept 27, 2015 18:51:26 GMT -6
That's some dirty pool there.
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Post by DigDug on Sept 27, 2015 19:28:10 GMT -6
The sale took place on the twenty eighth of January of this year. I got a charge back on the eighth of this month and was recharged by Lawless on the 24th of this month. Are you sure it was LD that made a recharge? Or is it that your CC reinstated the original charge for what ever reason (not enough info, etc)?
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kurtm
New Member
Posts: 31
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Post by kurtm on Sept 27, 2015 19:33:57 GMT -6
I had good conversations with Visa and in the letter I got from them they said that the charge back would hold unless it was contested within 45 days. The other two are good, I think. I will find out why it was reversed and post here tomorrow. I am wondering why it was charged back without input from me as well. I have not received the item and there is no way to communicate with them, they have not contacted me. "They" being Lawless. In that respect I am no different from the other Lawless customers. We are adrift. I will post tomorrow.
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Post by DigDug on Sept 27, 2015 20:28:57 GMT -6
I Hate having to scroll past that Black Watch shirt.
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Post by unnamed on Sept 27, 2015 21:01:28 GMT -6
The thing that really gets me is RA doing pre-order again when that was the source of many of the problems in the first place. At least LD when it was still called LD&Co was going to offer RTW stuff this fall... Doing another pre-order campaign just seems crazy...
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Post by exophobe on Sept 27, 2015 21:04:37 GMT -6
The thing that really gets me is RA doing pre-order again when that was the source of many of the problems in the first place. At least LD when it was still called LD&Co was going to offer RTW stuff this fall... Doing another pre-order campaign just seems crazy... Assuming it's them again, the how it works page is particularly infuriating.
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Post by unnamed on Sept 27, 2015 21:14:04 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces."
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Post by exophobe on Sept 27, 2015 23:05:40 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces." I liked the part about meticulous oversight -- given that Lawless sold the shit out of things without realizing the amount of fabric it takes to make a pair of jeans. A mistake that they corrected on their "other manufacturers are ripping you off" graphic. They're still estimating that it takes about an hour for one person to make a pair of jeans, or if they're paying minimum wage in LA maybe they can take one person less than two hours including cutting and sewing. This estimate alone stinks of Lawless, their deletion of my comment moreso. I'm not going to ask any of the other guys making jeans here how appropriate that estimate is, but I'm guessing someone making $9 an hour would take longer than two hours to make a pair of jeans from fabric roll to finished garment, especially if they have to handle the prep and packaging for shipment. This also doesn't include the cost of boba runs and managers conducting the meticulous oversight. If you account for all that, they're estimating about 20 minutes per pair. A fair estimate for their jeans is $50. Which is still a decent profit at $64/pair, but not if you account for management salaries, shipping costs, and mistakes in manufacture. I've said it before, I think Gustin is doing this about as cheap as one can, and I know based on his own admission that Ciano is struggling with the price-point set, and they have a much lower footprint than Free Riders if for no other reason than being in LA and paying for water, electricity, and at least two managers. They can donate the profits pretty easily because there are none, but I don't imagine they can calculate that much better than their own costs. From my rudimentary understanding of these things (I'm trying to learn), they should be charging at least $74 for the 13.5oz Cone Denim used as an example in their cost graphic, and if they want to be providing donations, it should probably be closer to $100 if for no other reason than to have something set aside to pay their accountant to sort this out come April, and the resulting tax bill. By the way, they're charging $64 for "17oz Cone Denim" which looks an awful lot like the 16.25oz Cone Red Line/Heavy American from Gustin (does Cone even make a 17oz?).
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Post by exophobe on Sept 27, 2015 23:09:54 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces." There's also the small matter of "how do you have an average shipping estimate when you've just started business and haven't shipped anything yet?"
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jkass
New Member
Posts: 20
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Post by jkass on Sept 28, 2015 9:17:22 GMT -6
Way late to this party. New to this forum - it's a great source of information on all legit brands and for keeping track on this BS. I had placed an order for two of their shirts in January and suspected something was up once the months passed by and I wasn't seeing anything more than excuses. I don't normally mess with Kickstarter brands, but I guess businesses have to start somewhere. My credit card company pushed back on me about the charge backs, but I was able to get them through. I'm concerned Lawless may try and get the charges reapplied after reading the comments above.
After reading through these threads since I've joined, I think the attorney general route is a good one. I also like the comment someone here wrote about alerting the media.
Thanks for challenging this guy. Lawless shouldn't be able to walk away from this untouched.
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Post by matt on Sept 28, 2015 9:34:28 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces." Do you think our exclusive pricing from the Lawless kickstarter will apply here? Anyone feel like asking? DigDug
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Post by matt on Sept 28, 2015 9:39:25 GMT -6
Way late to this party. New to this forum - it's a great source of information on all legit brands and for keeping track on this BS. I had placed an order for two of their shirts in January and suspected something was up once the months passed by and I wasn't seeing anything more than excuses. I don't normally mess with Kickstarter brands, but I guess businesses have to start somewhere. My credit card company pushed back on me about the charge backs, but I was able to get them through. I'm concerned Lawless may try and get the charges reapplied after reading the comments above. After reading through these threads since I've joined, I think the attorney general route is a good one. I also like the comment someone here wrote about alerting the media. Thanks for challenging this guy. Lawless shouldn't be able to walk away from this untouched. Welcome. Glad to have more people here in the forum, sorry it has to be folks following up on being defrauded. Make your voice heard, it's the only way to create change. I feel like I'm encouraging people to vote.
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Post by DigDug on Sept 28, 2015 9:40:27 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces." Do you think our exclusive pricing from the Lawless kickstarter will apply here? Anyone feel like asking? DigDug Lol, when they respond to my last email I'll ask then.
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Post by Marc on Sept 28, 2015 10:09:18 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces." I liked the part about meticulous oversight -- given that Lawless sold the shit out of things without realizing the amount of fabric it takes to make a pair of jeans. A mistake that they corrected on their "other manufacturers are ripping you off" graphic. They're still estimating that it takes about an hour for one person to make a pair of jeans, or if they're paying minimum wage in LA maybe they can take one person less than two hours including cutting and sewing. This estimate alone stinks of Lawless, their deletion of my comment moreso. I'm not going to ask any of the other guys making jeans here how appropriate that estimate is, but I'm guessing someone making $9 an hour would take longer than two hours to make a pair of jeans from fabric roll to finished garment, especially if they have to handle the prep and packaging for shipment. This also doesn't include the cost of boba runs and managers conducting the meticulous oversight. If you account for all that, they're estimating about 20 minutes per pair. A fair estimate for their jeans is $50. Which is still a decent profit at $64/pair, but not if you account for management salaries, shipping costs, and mistakes in manufacture. I've said it before, I think Gustin is doing this about as cheap as one can, and I know based on his own admission that Ciano is struggling with the price-point set, and they have a much lower footprint than Free Riders if for no other reason than being in LA and paying for water, electricity, and at least two managers. They can donate the profits pretty easily because there are none, but I don't imagine they can calculate that much better than their own costs. From my rudimentary understanding of these things (I'm trying to learn), they should be charging at least $74 for the 13.5oz Cone Denim used as an example in their cost graphic, and if they want to be providing donations, it should probably be closer to $100 if for no other reason than to have something set aside to pay their accountant to sort this out come April, and the resulting tax bill. By the way, they're charging $64 for "17oz Cone Denim" which looks an awful lot like the 16.25oz Cone Red Line/Heavy American from Gustin (does Cone even make a 17oz?). This article about Red Cloud says eight people can make 30 pair a day: www.onthehonorroll.com/沈阳制造-made-in-shenyang/Given that Red Cloud is a reputable brand with a good product, I'd take that as a reliable rule of thumb for what it takes to make a solid pair of jeans.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Sept 28, 2015 10:23:21 GMT -6
^ Oh dear... "our shipping timeline averages from 6-8 weeks" and "When you pre-order an item with Freeriders, you're locking in exclusive pricing on our limited release pieces." Do you think our exclusive pricing from the Lawless kickstarter will apply here? Anyone feel like asking? DigDug oh, i'm confident that i'll be able to utilize my lifetime 50% discount from the KS debacle, and that my lifetime guarantee on products received will be graciously honored.
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Post by beeranddenim on Sept 28, 2015 11:08:06 GMT -6
Should I use the Freeridersco Chat With Us and ask for Roman or Jameson?
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Post by Dirty_Denim on Sept 28, 2015 11:12:25 GMT -6
Well run factories can make a pair of jeans or any garment in minutes. These factories have amazing systems to allow such a thing. You cant sew anything in minutes unless everything else is in line. LD had a huge obstacle which was Custom orders. The factories making jeans in minutes do not have to make adjustments but simply cut & sew size 30, 32, 33, 34, 36 etc.
So yes its possible to make jeans in minutes but also the going rate is around $15 to have a factory in L.A do it for you so thats correct
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Deleted
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Posts: 0
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Post by Deleted on Sept 28, 2015 11:19:34 GMT -6
definitely looking like freeridersco is lawless, with new photos and a well designed site. so they're off to a good start in that regard
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Deleted
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Posts: 0
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Post by Deleted on Sept 28, 2015 11:19:54 GMT -6
also this
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Post by exophobe on Sept 28, 2015 11:22:24 GMT -6
This article about Red Cloud says eight people can make 30 pair a day: www.onthehonorroll.com/沈阳制造-made-in-shenyang/Given that Red Cloud is a reputable brand with a good product, I'd take that as a reliable rule of thumb for what it takes to make a solid pair of jeans. 30/8=3.75 (each person is responsible for the equivalent of 3.75 pairs per day) 8/3.75=2.13 (number of hours spent on each pair assuming an eight hour shift) Am I mathsing right?
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Post by exophobe on Sept 28, 2015 11:46:06 GMT -6
Well run factories can make a pair of jeans or any garment in minutes. These factories have amazing systems to allow such a thing. You cant sew anything in minutes unless everything else is in line. LD had a huge obstacle which was Custom orders. The factories making jeans in minutes do not have to make adjustments but simply cut & sew size 30, 32, 33, 34, 36 etc. So yes its possible to make jeans in minutes but also the going rate is around $15 to have a factory in L.A do it for you so thats correct Don't contracts include a certain percentage of loss to defect or error of around 10-15%, though? Translating to a need to make 10-15% more product than you've sold in order to ensure you can fill your orders? If you're lucky you end up with overstock that you can sell, but if you're not you end up with just enough product to cover your end. A lot of kickstarter startups don't account for manufacturing error and end up eating their shorts when trying to fulfill and still cover shipping. I've seen it happen to so many kickstarter projects, where they figure they have the final cost of manufacture, so they budget the rest of the money in making the product better, and then end up with nothing left when it comes to shipping. Roads paved with best intentions and all that. Hell, this is what happened to Lawless in the end, although their money doesn't appear to have been blown on R&D rather straight ol' mismanagement, lack of focus, and poor accounting.
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Deleted
Deleted Member
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Post by Deleted on Sept 28, 2015 12:11:11 GMT -6
Yeah I said I was leaving this thread....I know....anyway
Think about the scale of the business as well. If you've never had to analyze operations for a shop of any kind, you'd be amazed at the complexity of even the most "simple" manufacturing operation.
A really small business (LD and their spawn)...You have a pattern and people are cutting out denim pieces by hand, moving rolls of denim around, cutting 9 pairs from one roll, 3 from another etc...manually tracking things through the shop, sewing by hand, changing setups on their machines daily because there isn't a "left back pocket orange thread station". Oh wait, Jim didn't put the 15oz denim back we can't find it...where are the bobbins...they're supposed to be over there...A single station might do 20 different jobs and requires set up clean up etc between each job. At best, you're spending a lot more time on logistics than you are sewing anything. Then, lets say you mess up a few pairs in a non correctable way...you've lost hours of already expended labor, not minutes. Multiply that by 10 and you're looking at 75% of a 40 hour labor week lost and then you have to double that because you've got go repeat the work....and you push out other work to do it. Oh and your vintage chain stitch machine just broke and won't be up for 48 hours and the thread guy called, they're backordered for a week etc etc etc.. Things go from linearly bad to exponentially bad immediately, pure overhead expense nightmare in addition to the normal overhead you already cut as close to the bone as possible assuming endless error free days. Even if you're awesome at planning and organization, it's a huge challenge.
The difference between a small shop and a big manufacturing facility is staggering, you can lose days in a small shop compared to minutes in a "factory" making the exact same product.
I don't post this as an argument for or against anyone's comments, just take the time, if you really want to get a feel for this, and do a paper exercise. It will blow your mind. Brilliant ideas are a dime a dozen, making stuff and being profitable is hard. I don't want to get into the "i've done this and that so I know" thing but I will say that I've lived both textile manufacturing and engineering at different times in my nerd career and that shit is not easy. The idea of a shop with 15-20 employees working at anywhere near even a semi automated medium sized outfit is just impossible. Won't happen. The transparency examples that get thrown around by these companies are so simplified that they're downright insulting to anyone who's been in the middle of any sort of operations management. They're the business equivalent of those motivational posters from the 90's or inspirational memes..."No one can stop you if you never give up".....wtf does that actually mean other than not a damn thing? To get even a rough thumbnail estimate, you need pages of real analysis of the most seemingly trivial steps.
Not saying small is bad, just get rid of the illusion that small can be good and cheap. Not here in the USA anyway unless your staff works for free and your stuff is always perfect.
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Post by univibe88 on Sept 28, 2015 12:29:04 GMT -6
Do you think our exclusive pricing from the Lawless kickstarter will apply here? Anyone feel like asking? DigDug oh, i'm confident that i'll be able to utilize my lifetime 50% discount from the KS debacle, and that my lifetime guarantee on products received will be graciously honored. What about store credit? I'm sure they'll honor the $200 in credit that RA tossed to brentkuz during Roman's last live chat here.
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Post by ickes on Sept 28, 2015 13:27:52 GMT -6
Should I use the Freeridersco Chat With Us and ask for Roman or Jameson? Do it!
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