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Post by Deleted on Apr 22, 2015 18:19:10 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it.  |
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Post by seth on Apr 22, 2015 18:35:41 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it. That's too bad. If they got it wrong, but at least consistently wrong (all one type), it would be ok. But mixing them like that is really a problem. |
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jdtmn
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Post by jdtmn on Apr 22, 2015 18:42:19 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it. Order 700s shipping. That's good anyway as I'm in the 700s (early November) as well with the same fabric. Not that it necessarily means anything with LD and the seemingly sporadic order processing, but potentially a sign of progress. |
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Post by Deleted on Apr 22, 2015 20:29:32 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it. That's too bad. If they got it wrong, but at least consistently wrong (all one type), it would be ok. But mixing them like that is really a problem. yeah, i'd have been perfectly fine if it was all one or the other, but the mix is ridiculous and i'm not sure how that got through qc. |
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Post by quick on Apr 22, 2015 20:40:02 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it. Order 700s shipping. That's good anyway as I'm in the 700s (early November) as well with the same fabric. Not that it necessarily means anything with LD and the seemingly sporadic order processing, but potentially a sign of progress. I'd take this good news with a grain of salt. my order in the low 5's just reached the cutting table. |
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Post by DigDug on Apr 22, 2015 20:57:27 GMT -6
@david its gotta go back. Just to odd looking.
But it may be a simple fix I'd think. Just swap out the snaps. As long as the button hole machine is up and working.
I'd call them and get some sort of email commitment for a quick turn around.
Or send it back and join the "in cutting" club.
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Post by Deleted on Apr 22, 2015 21:00:55 GMT -6
@david its gotta go back. Just to odd looking. But it may be a simple fix I'd think. Just swap out the snaps. As long as the button hole machine is up and working. I'd call them and get some sort of email commitment for a quick turn around. Or send it back and join the "in cutting" club. Or just ask for snaps to be mailed to you, and get it done yourself. ickes's KS order not being finished and sent to him yet would make joining the "in cutting" club rather unappetizing. |
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Post by Deleted on Apr 22, 2015 21:14:31 GMT -6
@david its gotta go back. Just to odd looking. But it may be a simple fix I'd think. Just swap out the snaps. As long as the button hole machine is up and working. I'd call them and get some sort of email commitment for a quick turn around. Or send it back and join the "in cutting" club. Or just ask for snaps to be mailed to you, and get it done yourself. ickes's KS order not being finished and sent to him yet would make joining the "in cutting" club rather unappetizing. Can't just add snaps myself over the button holes |
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Post by DigDug on Apr 22, 2015 21:28:54 GMT -6
All these mistakes are really odd.
Its almost as if LD has a renegade employee making one small change to a bunch of orders. (Not trying to start anything here, just shooting the shit).
I just don't see how so many items are made with one thing off (wrong fabric, buttons, size, etc)
I'm starting to feel bad for these guys/girls. They clearly are working hard, long, putting up with irate customers, having to redo sent back items (that has got to be disheartening).
Is all just computer ordering problems?
I get asking for some custom changes slowing things down but not resulting in odd orders being cut,sewn and sent out.
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Post by Deleted on Apr 22, 2015 21:31:00 GMT -6
Or just ask for snaps to be mailed to you, and get it done yourself. ickes's KS order not being finished and sent to him yet would make joining the "in cutting" club rather unappetizing. Can't just add snaps myself over the button holes A tailor can't find a way? |
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Post by Deleted on Apr 22, 2015 21:35:09 GMT -6
@david its gotta go back. Just to odd looking. But it may be a simple fix I'd think. Just swap out the snaps. As long as the button hole machine is up and working. I'd call them and get some sort of email commitment for a quick turn around. Or send it back and join the "in cutting" club. Yeah, sent an email this evening and will call Friday if I don't get a response tomorrow. Can't just add snaps myself over the button holes A tailor can't find a way? Not sure, they'd have to sew up the button holes and the re-attach snaps through those seen up bits. Not sure how strong or ugly it might be. |
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Post by ickes on Apr 22, 2015 21:41:50 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it. View Attachmentthat's a joke quite honestly, an absolute joke. Bummer for you man. |
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Deleted
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Post by Deleted on Apr 22, 2015 23:21:10 GMT -6
*** Anyone else remember when Sal said that garments are grouped and cut in batches, and when you asked for changes your order is pulled to the tail end of that batch....
Now, idk how big each batch is, but this could easily explain why someone with a lower number is behind another person with a higher number.
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Post by DigDug on Apr 22, 2015 23:27:35 GMT -6
Or I'd think they would be cutting by size. So it wouldn't matter our order#. I'd think it would be more efficient to cut one size pattern and send those down the line to the sewers.
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Post by wisdom on Apr 23, 2015 1:21:51 GMT -6
Or I'd think they would be cutting by size. So it wouldn't matter our order#. I'd think it would be more efficient to cut one size pattern and send those down the line to the sewers. This would be efficient (not lean, though) for cutting but I'm not sure that's the bottleneck. They've got piles and piles of cut fabrics and what probably kills 'em is changeover time when switching out thread colors and possibly hardware. Again, it wouldn't be lean, but I'd go through orders by thread color, starting with the most commonly ordered, first, just to claw them out from under their backlog. Of course, I'd inform all my customers, first. On another note, isn't it strange how "sewer" changes its pronunciation, without changing its spelling, depending upon context? I see the potential for some bad jokes here, but won't be the one to take the bait.. |
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Post by wisdom on Apr 23, 2015 1:29:53 GMT -6
received a partial shipment today for order 747. unfortunately it has to go back...and i'm actually pretty bummed about both the logistics of that as well as bummed the item didn't work out. it was a Omaha shirt made from the Candiani Herringbone Brown Weft fabric. as everyone knows the fabric is beautiful, and the construction and sizing of the shirt is really good. the problem...is that i originally ordered it with tigers' eye snaps. a few days after ordering i had requested a change to switch to black fish eye buttons. the change was confirmed and Sal entered it into my order comments. apparently something was lost in translation. what i received was a shirt with black fish eye buttons down the front of the shirt, and tigers' eye snaps on the cuffs. (and two snap closures even though i specified one) i'm half tempted to keep it as-is...but know it would bother me to the point i'd never wear it. It seems like they do sleeves and torsos separately and someone grabbed the wrong sleeves to finish off the shirt. How does someone not see this? How does someone not fix it? ..things like this get sent out the door when there's no accountability (which can also mean no traceability) and either pressure to ship stuff out or a very punitive quality culture where mistakes are punished, rather than addressed. I've always believed safety, quality, and attitude are directly related to the culture management fosters. Poor quality is an indication that mistakes aren't handled constructively. I'm sure folks at Ironheart make mistakes, too, but I bet when they do, they get together to figure out how it happened and do something to prevent it from happening again, rather than get their asses handed to them. |
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Post by Griffin on Apr 23, 2015 1:46:43 GMT -6
The hbone shirt looks good enough to eat tho. If it would fit me and was good all over I would go ask my local tailor how much to sew 3 buttonholes on each arm. It cant be hard to undo the snaps and then sew new buttons one can do oneself. Offcourse you should not have to, but Im just saying what I would do.
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Deleted
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Post by Deleted on Apr 23, 2015 8:21:35 GMT -6
The hbone shirt looks good enough to eat tho. If it would fit me and was good all over I would go ask my local tailor how much to sew 3 buttonholes on each arm. It cant be hard to undo the snaps and then sew new buttons one can do oneself. Offcourse you should not have to, but Im just saying what I would do. this may be my path depending on LD's response. i've waited 5+ months for the shirt so far...i can wait for a 2 month 'fast track' repair if that's what they suggest. if i get no/lame response i'll probably take the route of a local tailor. |
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elim
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Post by elim on Apr 24, 2015 0:25:41 GMT -6
Has anyone done a soak or wash? I did and the print (?) on my leather patch is gone!
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Deleted
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Post by Deleted on Apr 24, 2015 1:23:10 GMT -6
Pics, or it didn't happen.....
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Post by gusjin on Apr 24, 2015 2:03:17 GMT -6
Has anyone done a soak or wash? I did and the print (?) on my leather patch is gone! Mine 'faded' and dried a little, so I applied some Obenuaf LP |
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elim
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Post by elim on Apr 24, 2015 2:38:17 GMT -6
Pics, or it didn't happen..... I will post a picture in about 7 hours... |
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Post by julian on Apr 24, 2015 3:10:37 GMT -6
Has anyone done a soak or wash? I did and the print (?) on my leather patch is gone! I've not, but this news really doesn't surprise me at all. The stamp on my Lawless leather patch is very faint, only remotely legible when held close up, and I can well imagine that soaking or washing would swell the leather up enough to remove pretty much all traces of it. |
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Post by Griffin on Apr 24, 2015 4:27:31 GMT -6
I ccoked my jeans in 95 degrees celsius (thats 203F) and my LD patch looked like a fried squid so i removed it. The jeans held very good in all other aspects and I have been determined to really give them a beating.
In old times when Jeans came as workwear we always washed them in 95c in Sweden, but over the years the recomendations have come down to a cold wash. Often its the coloriung that will go away at higher temps, but I also suspect some fashion brands use bad thread that cant stand it. Denim can take cooking no problem, they do shrink some even sanforized specially in the inseam, its actually worse to use softening for the fibers.
This is all passed down knowledge and might not be accurate.
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Post by julian on Apr 24, 2015 5:06:29 GMT -6
I ccoked my jeans in 95 degrees celsius (thats 203F) and my LD patch looked like a fried squid so i removed it. A boil wash (near enough) will definitely completely screw up any leather patch. Most will either shrink horribly and contort the attached fabric or simply crumble away and fall off once dried - which is actually preferable. I would never, ever, wash *any* item of clothing at 95c. |
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