G: Quality, Sizing and Word of Mouth

Browsing the G forum today, it's filled with unhappy customers.  Some are finally seeing what many here did a long time ago.  Such a shame, but the hubris that emanates from SF is beyond annoying.  Let's post up some cool pics of another expensive bottle of booze - meanwhile people get crap, and their crap is late to boot.  My money won't go back that route again.  Same goes for any company that cares so little about it's customers.

I can't speak to the construction quality of the shirts yet (not having received any), but the tactics used by G to isolate and obfuscate things are unbecoming of them. For example, restricting access to G forum and removing the order date and expected completion time from the orders page. These factors go in completely opposite direction of honesty and transparency.

If you would just open up your mind a little, and perhaps stand sideways...  

Since you sent it back, I feel comfortable saying that this makes me laugh every time I see it. Thanks for making my Tuesday a bit brighter.

i wasn't kidding when i said it was laughable...i've laughed out loud each time i looked at the photo. glad i'm not the only one.

Haha, that shirt is awesome. It also reminds me of how much I hate how high their collar button holes are punched.

Same issues we brought up months ago and were called haters for. Oh well. I like the company, I like the customer service...Ren and cody have been helpful....but I wish I didn't have to contact them so often. In fact I almost never have had to contact CS for other companies about errors once and it was TS. That's it.

Maybe they will fall apart and rebuild...rise like a phenix from the ashes. Late orders, incorrect orders, sizing issues, QC issues, and prices going up. Not a good equation. Seems like they want to be a budget version of EG.

Bringing up issues is not hating, but constantly bringing up issues followed by "I'm done with Gustin" every day or every few days for weeks on end by the same people is what was called hating.  As ScottBott says, "Sometimes a customer deserves to be told to fugg off."  

People need to get over themselves and move on, or just stfu and stick with the company.

Crackin me up brah.  Whatever helps you sleep better at night.

There's a difference between volunteering your information when asked for it, and reviving a dead horse, dyeing it a different color, and then beating it to death again, just because you can.  Just cremate the damn thing already.

In life, people vote with their feet. If you don't like to read my comments or other people's comments about Gustin, don't read them. But you have no right to tell people what they should do or what they should not do. There are one or two members here that I disagree with and I totally don't read their posts on certain subjects. If the mod here has no problems with their posts, I don't have problems with them continue to participate.  

I just received a Gustin heavyweight natural belt that I backed in early November. It's my first natural belt and the leather does feel substantial and interesting. However, the size from buckle to center hole as described by their fit guide is off by over a half inch, combined with the thickness of the belt is enough to put me one hole looser to the last hole. I wear a 30 slim in Gustin denim and a size 32 belt shouldn't be on the last hole, should it? I can still wear it fine and it looks good, so it's not enough to make me want to send it back, I guess I'll just stay on the bike and not gain too much weight anytime soon.

I'll be getting a belt from stevekas pretty soon, I'll compare sizing to that before I make any final judgements

I think you guys need to meet for a drink or something and hug this shit out. Your ongoing feud is getting kind of silly.

No one has the perfect formula for proper way to be critical or complimentary . . . please recognize this and learn how to play in the same sandbox together. FTR, I have taken a dose of my own advice lately as well.

Cheers.