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Post by jbreitenbucher on Dec 1, 2015 21:40:15 GMT -6
lauraaa Waiting on a remake of order 11641 (Pendleton San Juan Blue fabric Omaha shirt) and waiting on the check for $709 (promised in an email on April 10, 2015) for work I did on the original BigCommerce site in October 2014. Thanks.
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Post by goon on Dec 1, 2015 21:44:08 GMT -6
Hi lauraaa I'm waiting on two orders, #1111 - Maroon/Gray Wool Shirt #1501 - Blackwatch Wool Shirt Thank you! |
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Post by eightte on Dec 1, 2015 22:21:44 GMT -6
Hey lauraaa, wondering if you could check on these orders for me. Thanks so much for bringing some clarity #1592 1 x 12 oz. Candiani Herringbone Brown Weft Selvedge Men's Shirt (Shirt Style: Omaha, Fit: Slim, Size: Medium, Thread Color: , Button: Black Fish Eye, Cuff Closure: One) #1550 1 x 13.5 oz. Candiani Mills Indigo Men's Shirt (Shirt Style: Oregon, Fit: Slim, Size: Large, Thread Color: Dark Blue, Button: Black Copper Metal Button, Snaps on Cuff: One) |
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Dec 1, 2015 23:01:16 GMT -6
lauraaa my items remaining: Order 747 11/5/14 1 x 15 oz. Niphon Menpu Brown Weft Slub Men's Jacket (Style: Trucker Jacket, Size: Medium, Thread Color: Copper, Pocket Liner: Natural Canvas, Hardware: Black Copper) I had been told this item was completed months ago, yet never shipped. Order 2228 1 x 10 oz. Japanese Brown Weft Men's Shirt (Shirt Style: Sedona, Fit: Slim, Size: Medium, Thread Color: Egyptian Topez, Button: Black Fish Eye, Cuff Closure: One) Technically this was to be made into jeans as per in the notes (and approved by Roman), but also not yet completed
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dian
New Member
Posts: 1 
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Post by dian on Dec 1, 2015 23:01:26 GMT -6
lauraaa Can you refund these two order? Thanks order# 515 Horween Leather Cafe Racer Jacket and a lady jeans Order Information Merchant: LD and Co Description: Cone mill 11 oz Skinny Jean Total: US $76.89 Visa Date/Time: 24-Mar-2015 16:26:08 PDT Transaction ID: 7033382902
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Post by beardo on Dec 1, 2015 23:04:21 GMT -6
lauraaa I'm #2622 1 x 10.5 oz. Kaihara Mills Indigo over Indigo Men's Shirt (Size: Large, Shirt Style: Oregon, Fit: Regular, Thread Color: Dark Blue, Button Options: Black Fish Eye, Cuff Closure: One) Was marked as shipped in July but nothing ever arrived -Dave
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Post by Old26 on Dec 1, 2015 23:34:25 GMT -6
To All:
Please, no BS in this thread. Just post your order #s and tag lauraaa
No "I sent a PM" etc.
Just keep it simple and clean to get this as much as possible cleaned out. You're doing great here - just going to keep this reminder up...
Thanks,
-Mgmt
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Post by ickes on Dec 1, 2015 23:45:45 GMT -6
lauraaa , I still haven't received my shirt I ordered from the Kickstarter campaign. Where is it? That's a very good question that I do not have the answer to unfortunately. Do you know what your size was with LD? I am starting to make a list here on my end of orders I need to find substitutes for. Any other information you can provide me with would be great!  Large. |
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fuzzy
New Member
Posts: 1
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Post by fuzzy on Dec 2, 2015 0:11:02 GMT -6
Hi Laura,
Can you assist with my order #903 and let me know its status? It's a 15 oz. Niphon Menpu Brown Weft Slub Selvedge Jeans.
Thanks!!
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tim
Junior Member
Posts: 73
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Post by tim on Dec 2, 2015 1:50:37 GMT -6
lauraaaOrder 0319 (11/03/2014): Arlington CPO (8.5 oz. Japanese Dark Indigo Chambray) Order 0921 (11/07/2014): Men's Utility Coat(14 oz. Candiani Indigo over Indigo) Order 3412 (19/03/2015): 24 oz. American Selvedge Co. Indigo Men's Selvedge Jeans
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Post by lancastrian on Dec 2, 2015 2:39:47 GMT -6
Hi lauraaaOrder #1318 Your Order Contains: 1 x 12.5 oz. Candiani N-Gine Selvedge Men's Jeans (Fit: Straight Leg, Waist: 33, Inseam (inches): 32, Hardware: Copper, Thread Color: Copper, Denim Tag: LD& CO. , Jeans Fly: Button Fly, Pocket Liner: Pink houndstooth Canvas, Chain-Stitch Hem: Double Chain-Stitch Hem) 1 x 14 oz. Candiani Indigo over Indigo Selvedge Men's Jacket (Style: Type 2, Size: Medium, Thread Color: Dark Blue, Pocket Liner: Pink houndstooth Canvas, Hardware: Black Copper) |
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Dec 2, 2015 2:42:45 GMT -6
lauraaa My unresolved orders are as follows: #1012 #1014 #1020 #1042
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Post by scalino65 on Dec 2, 2015 3:29:58 GMT -6
Lauraaa
Thank you for coming on and trying to get this sorted.
My order is #1356 from 29 Nov 2014
15.2 oz. Cone Mills Selvedge Men's Jeans
(Fit: Straight Leg, Waist: 35, Inseam (Length): 31, Jeans Fly: Button Fly, Chain-Stitch Hem: Single Chain-Stitch Hem)
You should also have my updated address on your system: perhaps you could PM me to check?
Many thanks
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pavz
New Member
Posts: 2
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Post by pavz on Dec 2, 2015 4:29:49 GMT -6
Hi lauraaa, these are orders i'm still waiting for (11/07/2014 never receive anything from LD) : - #947 => 1 x 13.5 oz. Kaihara Light Indigo Men's Shirt (Shirt Style: Arlington CPO, Fit: Regular, Size: Small, Thread Color: White, Button: White Button Snap, Cuff Closure: One) - #936 => 1 x 11 oz. Candiani N-Gine Selvedge Men's Jeans (Fit: Slim Straight, Waist: 33, Inseam (inches): 32, Hardware: White, Thread Color: Egyptian Topez, Denim Tag: Koi, Jeans Fly: Button Fly, Pocket Liner: Natural Canvas, Chain-Stitch Hem: Single Chain-Stitch Hem) I'll take any shirts or jeans that are on the same size and i can accept different colors or style. Thanks from France ! |
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Post by thomasss on Dec 2, 2015 4:29:54 GMT -6
lauraaa order # 922 1 x 12 oz. Candiani Herringbone Brown Weft Selvedge Men's Shirt (Size: X-Large, Shirt Style: Oregon, Fit: Slim, Button Options: Silver Metal Button) do you still ship overseas (France) ? if the shirt i oredered is not made, i'm ok to change for another denim shirt... cheers
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Post by overdrawn on Dec 2, 2015 4:56:53 GMT -6
Hi lauraaa ... this is my outstanding order:
#2687 1 x 16.5 oz. Cone Selvedge Men's Chino (Chino Style: Reagan, Chino Fit: Straight Leg, Waist (Your true waist measurement.): 36, Inseam (inches): 40, Hardware: Metal Button White)
I agreed with LD&Co to the 40" inseam as I am 6´6"
overdRAWn |
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jlx
Junior Member
my plackets are also aligned...
Posts: 75
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Post by jlx on Dec 2, 2015 5:25:22 GMT -6
Hi lauraaa, still waiting on #786 1 x 11 oz. Candiani N-Gine Selvedge Men's Jeans (Fit: Slim Straight, Waist: 30, Inseam (inches): 29, Hardware: Gun Metal, Thread Color: Copper, Denim Tag: Koi, Jeans Fly: Button Fly, Pocket Liner: Black & White Canvas, Chain-Stitch Hem: Single Chain-Stitch Hem) #4633 1x 12 oz. Kaihara Mills Indigo Selvedge Denim - 30 x 34 Slim Taper |
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rd2
New Member
Posts: 2
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Post by rd2 on Dec 2, 2015 6:01:20 GMT -6
Hi Laura,
If you can do a christmas present for a french guy, here is my order number :
Order #987 (11/09/2014): 18.5 oz. Kuroki Mills Indigo Selvedge Men's Jeans with Kevlar Lining
I am still waiting for it.
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jdtmn
Full Member
Posts: 162
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Post by jdtmn on Dec 2, 2015 7:44:44 GMT -6
lauraaaOrder 728 not received Order 2487 not received
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Post by pevil on Dec 2, 2015 8:16:14 GMT -6
lauraaaOrder #1099 24 oz. Maroon/Gray Wool Men's Shirt
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gregb
New Member
Posts: 5
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Post by gregb on Dec 2, 2015 8:55:03 GMT -6
You guys can start to communicate with me thorough here AND through the website. The info@ldandco.us is still valid but I think it'll be best to reach out to me on here. I know we have had such a LOW customer service grade, that is completely our fault and we will own up to that. I am trying to better serve you all by monitoring this forum and the website messages. PLEASE DO NOT double up with emails and instagram messages. With so many contact avenues to manage Its hard for me to address them all in a timely manner. And it's intimidating to address you all like this on the forums because I know you all speak your mind and won't hold back but I will do my best as I have since the beginning. Hi lauraaaGood to have news from LD. Here's my order info : Order #1107 Order Date: 26th Nov 2014 This order is marked as Awaiting Fulfillment Your Order Contains: 1 x 18.5 oz. Kuroki Mills Indigo Selvedge Men's Jeans 1 x 12 oz. Waxed Cone Selvedge Men's Jean Thanks for your help ;-) Greg |
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Post by vaaahn on Dec 2, 2015 10:00:36 GMT -6
Hi lauraaa! Thank you for taking care of us! Order ID #629 : - 10 oz. Kaihara Red Denim Men's Jean (Fit: Straight Leg, Waist: 35, Inseam (inches): 34, Hardware: White, Thread Color: White, Denim Tag: Koi, Jeans Fly: Button Fly, Pocket Liner: White Canvas, Chain-Stitch Hem: Single Chain-Stitch Hem) => Not received ! - 7 oz. Navy Checker Pendleton Mills Men's Shirt (Shirt Style: Omaha, Fit: Regular, Size: Large, Thread Color: Egyptian Topez, Button: Royal Blue Button Snap, Cuff Closure: Two) => Not received ! - Multistrand Brown Leather Cuff (Button Studs: Gold Button Studs) => Not received ! - 14 oz. Kaihara Indigo Selvedge Men's Jeans (Fit: Slim Straight, Waist: 35, Inseam (inches): 34, Hardware: Brass, Thread Color: Red, Denim Tag: Koi, Jeans Fly: Button Fly, Pocket Liner: Red Canvas, Chain-Stitch Hem: Single Chain-Stitch Hem) => RECEIVED, ok for this one! What can you do about these (pair of jean, shirt and leather cuff)? BTW I paid sending fees for the total value (4 items). I hope I won't have to pay for another fees. Good luck from France : Bonne chance!!! |
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lauraaa
New Member
LD&CO Order Support
Posts: 24 
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Post by lauraaa on Dec 2, 2015 10:03:56 GMT -6
Hi guys, I'm here. I see your orders and order numbers. I am compiling a list today of what I know I have being completed and what still needs to be. I should have that list by this afternoon and will hop on again this evening. Thank you for being patient with me as I learn the ropes of this forum. I've always had an account to check in, but I've never been active. If you have sent me anything through my previous account (laura) and I didn't respond it's because I do not know the log in information for that account so it has been deleted by the moderators. Please resend your message to me via this account. I look forward to talking to you all, thanks again for allowing me to attempt to make this right |
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Post by beadie on Dec 2, 2015 10:54:12 GMT -6
Hey lauraaaAny news on these orders ? #604 #619 #686 Thanks from France |
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Post by rogger on Dec 2, 2015 13:18:25 GMT -6
Hello Lauraaa.
#602 nov 04 2014, i've receive a mail for refund but the money never reached my account. Can i have a real refund ?
Thanks.
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