New Arrivals

Been thinking about this for a while and I believe you raise some valid points, but I also think there are valid explanations for what, prima facie, does look very much as you've described.

Although I was relatively late to the Gustin game, to me it very much felt like the company was in direct contact with its customers in the (comparatively) early days. It also felt as if we were in on something special, a company that wanted to make great jeans for us and to bring some otherwise hard to find denim to us at a price that felt like a bargain. What could be better than that? Well, initially, not much. Even the 2 month lead time didn't feel like a problem because the Community was there to read about what others had received and to discuss our incoming items.

To put it in relationship terms, it was like meeting an unconventional girl who could look different from week to week, seemed really attentive and who promised to be a keeper.

Over time, and when the relationship really came into being (ie, people actually received their jeans) a few cracks started to appear and people had legitimate concerns. It was then like asking your partner about those problems and having some of them responded to perfectly, dispelling any real worries, but also as though some niggling issues were met with a stonewall, 'No, everything's fine, honestly'.

The downside to having problems addressed is that people then move on and forget those issues. In theory, that should work well for everyone, but it doesn't, because people then focus on the issues they don't feel have been put to bed... and, unfortunately, it gets very frustrating when those niggling issues are constantly met with a brush off and insistence that there really is no problem. Align that with a feeling that the early attentiveness had dwindled somewhat and things started to look less peachy.

Over time, you either learn to live with those problems, or not. That's why many people, myself included, have gravitated away from Gustin. I sincerely hope I haven't come across as being overly negative or disparaging about Gustin because I've never intended that to be the case. I still believe their offering is fundamentally good, honest and of quality. But, and it's the kicker, I just cannot put myself through the waiting game which ends more in a, 'Will they fit?' moment than a, 'Wow, cool pair of jeans' moment. My experience does seem to have been worse than most, but my experience is the only one I'm willing to base my decisions on.

Which brings us to Lawless... no doubt, it's like meeting the next head-turner after reluctantly breaking up with your ex. No matter how nice your ex was, your next one's always (hopefully, anyway!) going to seem the better option. I think many of us share your view that LD&Co. still very much have to prove themselves. Based on nothing more than my gut instinct, I feel they're going to do that. DD joining their team has filled me with even more confidence that it'll be the case. But the jury is still out. This is LD&Co.'s game to lose. Right now we're in the honeymoon period and this'll either end up in a long and fruitful relationship or a rather messy divorce.

Only time will tell, but I genuinely believe the vast majority of people here have given Gustin a fair crack of the whip and will do the same for Roman, DD and company.

This looks a lot like my Filson 5 pocket twill pants.

marauder I've had many positive experiances with Gustin. Backed multiple items. Over a dozen jeans multiple shirts a few jackets and a duffle. I really think it depends on each individuals experiance with the company on our views. I have amazing pieces from them but recently I am hesitant to back items due to a few negative experiances on my orders.

Gustin can provide amazing items at a reasonable price. There is risk involved with backing items and it is not your basic brick and mortar or online store. Crowd funding has issues no doubt. When you get a great piece like say the zimbs and it works out great you are pumped but unfortunately for me negative experiances turned me off. But honestly I like the company I just won't be spending much money there anymore if any due to a few negative orders. YOur results my vary as everyone's has.

I will say this I do not feel their non chambray regular shirts are worth the cost.

Putting Gustin into perspective is like playing with fire. I have 4 pair of jeans, including the Beasts, which are on another level all together. Held out on shirts, as I prefer heavier fabrics, and don't like the table cloth patterns on most of their offering. For a long time, they didn't even offer a size that fits me, but to their credit, they started offering an XXL. Got the PHB, and it fits fantastically. All my jeans fit, as does the shirt. If I had been burned along the way, I would have stopped buying. The only downside has been longer than promised waits. I feel that they over promise, and under deliver in a lot of cases, when reading about other's accounts.

Jockohomo - I would also refer Gustin to anyone. I do not however appreciate your opinion of many here being immature and lynching with dubious rights. As has been stated before, this is not a place where we share opinions of one another. This isn't the first time you've done this and while I'm not a moderator here, I'd like to ask you to stop.

I feel the board policies itself pretty well when it comes to excessive praise and/or criticism of various brands. Reviews of product have been fair and, I believe, the discussion of production/delivery hiccups and their resolution is relevant. For the most part, we do a pretty good job of not antagonizing each other unnecessarily or getting into senseless "pissing matches" that digress too far from the original topic, so I honestly don't think any of us here have a problem with someone trying to bring more of what they believe is "balance" to the discussion when presented without the antagonism or machismo.

Anyone who's bothered to scan through post histories could conclude that some people may have come to this forum with a hostile mentality and might benefit from working on their finesse with people (some may even believe these same people seem like efficient problem solver kind'a guys - Who have a penchant for putting two spaces after periods, in addition to other interesting stylistic consistencies).

I'm not a mod, but I personally have no problem with anyone who chooses to join this forum, and everyone has the right to do so anonymously. What I have an issue with is when any individual has the arrogance to believe they can publicly characterize the entire group with simplistic and unfair generalizations.

Crowd funding only works if you trust the seller can deliver the goods as promise. I think the problem right now is after extended experience with Gustin, folks here just don't have the confidence that G's can deliver the products consistently. Frankly, when the price is not that much cheaper than the "real thing", no reason for people take that risk.

I put in my trust in Gustin to design and make a good work shirt four months ago and I was one of the first three customers who back the G's very first work shirt. I am not going to beat the dead horse but people should judge by look at all those G's work shirt fit pictures in both here and G's community.

I disagree with this.  But to each their own.

I find no issue with this generalization.  Yes, QC sucked some times.  Yes, some people had issues with lack of fabric.  Yes, some the new CS reps can be less obtuse.

But I find issue with people who continually come in here and rant, and then say things along the lines of: "I'm done with Gustin.  I'm giving my money to LD or IH or blah blah blah." Or: "LOOK AT THAT WORKSHIRT.  IT HAS FLAWS BUT I REFUSE TO CONTACT CS ABOUT IT.  I'M GOING TO OWN UP TO THIS AND TAKE RESPONSIBILITY BY POSTING MORE RANTS AND TELLING OTHERS TO NOT BUY GUSTIN." If this is the case, please stop posting here.  Please stop criticizing Gustin's products.  

Hey guys. We have all been through this before. There is no need to get personal when having conflicting opinions. We try to keep a balance on here.
I believe most of your discussion here has all been played out a few times. It never ends well.

Some members are more vocal with their criticism than others. The same can be said for praise.
We do not feel as a forum we have ever had a mutiny from Gustin. If some members act that way that is their prerogative.
We will say that we do not need to be excessive in our criticism as it is not necessary and just creates
animosity. We want the forum to be fair and truthful.

We are all passionate here and we understand members want to stand up for what they believe in.
You have to agree you all have some valid points of what you are talking about.
We need to do it as gentleman though. If you can't do that please go for a run or do something else to blow off some steam. This is not the place.
We will probably delete much of this.
Thanks

There is a report post option on every post. If you see something you think is out of line feel free to use it.
We do want the members to keep check of things as well as you can.
Sometimes though it might be best to ignore. It can keep the peace better than anything at times.

Of course sometimes there is a need for moderation.
We are all adults here so we would hope it is a rare occasion.

Going back to watching my DVRed Walking Dead.
Thanks