Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 19, 2016 10:36:08 GMT -6
i've been wondering where you guys were even seeing the pages for pre-order or sold out chinos because apparently there is also another (3rd) page for chinos which shows neither sold out OR pre-order.
when i visit the site, i never actually scroll down the page...i've only used the menu links at the top of the page (Store--->Selvage Chino). following that link takes you to a page for the Tapered Selvage Chino (BSC 100)
which any customer would likely think is currently available.
having never scrolled down the home page, i never even saw the other 2 chino items...which list out of stock and pre-order respectively (but are both still listed as 'Tapered Selvage Chino (BSC 100)'
as stated above...their site is not only poorly laid out, but ultimately confusing to customers. i have a pair of the cramertons on order, but at this point have no idea what sort of timeline to expect and will depend on their reputation here...because based on their site alone i'd have never ordered them in the first place. it's 2016 and e-commerce sites are a dime a dozen...they don't have to be overly complex, they just have to be usable. no customer should have to email or call a vendor just to figure out where their order stands or if they ordered the right product.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 19, 2016 10:44:05 GMT -6
I just can't recall seeing Selvage spelled that way anywhere else but maybe I just never noticed. Either way it's not going to stop me from buying anything from them but their wonky website and lack of stock will. The Chinos look like a good fit other than the taper. It looks like it might be a bit too extreme for my liking. you've probably just overlooked that other spelling. ciano uses 'selvage', as do many rakuten sites (frisbee for example). neither spelling is inaccurate, just more regional like color vs colour...though typically i do see 'selvedge' most often when referring to denim |
|
|
|
Post by ickes on Sept 19, 2016 11:00:07 GMT -6
i've been wondering where you guys were even seeing the pages for pre-order or sold out chinos because apparently there is also another (3rd) page for chinos which shows neither sold out OR pre-order. when i visit the site, i never actually scroll down the page...i've only used the menu links at the top of the page (Store--->Selvage Chino). following that link takes you to a page for the Tapered Selvage Chino (BSC 100) which any customer would likely think is currently available. having never scrolled down the home page, i never even saw the other 2 chino items...which list out of stock and pre-order respectively (but are both still listed as 'Tapered Selvage Chino (BSC 100)' as stated above...their site is not only poorly laid out, but ultimately confusing to customers. i have a pair of the cramertons on order, but at this point have no idea what sort of timeline to expect and will depend on their reputation here...because based on their site alone i'd have never ordered them in the first place. it's 2016 and e-commerce sites are a dime a dozen...they don't have to be overly complex, they just have to be usable. no customer should have to email or call a vendor just to figure out where their order stands or if they ordered the right product. I accessed the Chino page via the way you mentioned and you're right, but once you select your size it says sold out. At least every size I tried to select it said sold out. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 19, 2016 11:03:44 GMT -6
i've been wondering where you guys were even seeing the pages for pre-order or sold out chinos because apparently there is also another (3rd) page for chinos which shows neither sold out OR pre-order. when i visit the site, i never actually scroll down the page...i've only used the menu links at the top of the page (Store--->Selvage Chino). following that link takes you to a page for the Tapered Selvage Chino (BSC 100) which any customer would likely think is currently available. having never scrolled down the home page, i never even saw the other 2 chino items...which list out of stock and pre-order respectively (but are both still listed as 'Tapered Selvage Chino (BSC 100)' as stated above...their site is not only poorly laid out, but ultimately confusing to customers. i have a pair of the cramertons on order, but at this point have no idea what sort of timeline to expect and will depend on their reputation here...because based on their site alone i'd have never ordered them in the first place. it's 2016 and e-commerce sites are a dime a dozen...they don't have to be overly complex, they just have to be usable. no customer should have to email or call a vendor just to figure out where their order stands or if they ordered the right product. I accessed the Chino page via the way you mentioned and you're right, but once you select your size it says sold out. At least every size I tried to select it said sold out. ahh...yep. i think most (all?) were able to be added to the cart the other day when i placed an order (fri or sat). looks like 34 is the size available atm. |
|
|
|
Post by nate001 on Sept 19, 2016 11:15:34 GMT -6
I accessed the Chino page via the way you mentioned and you're right, but once you select your size it says sold out. At least every size I tried to select it said sold out. ahh...yep. i think most (all?) were able to be added to the cart the other day when i placed an order (fri or sat). looks like 34 is the size available atm. I think you should be good if you click on the chino icon in the pre-order section of the home page. I did it and it showed up in a cart no problem. I think Brave Star is essentially a one man (Mik) operation, aside from production, which I think he also keeps a very close eye on. I'm not excusing the website, but if his office is one person, selling US-made high quality garments for (mostly) <$100, I'm willing to give him some slack on web design. I'd rather my money go to materials and the folks making the garment than some IT douche. When I got my chinos at the beginning of this summer, they were delivered exactly when the website said they would come. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 19, 2016 11:36:11 GMT -6
ahh...yep. i think most (all?) were able to be added to the cart the other day when i placed an order (fri or sat). looks like 34 is the size available atm. I think you should be good if you click on the chino icon in the pre-order section of the home page. I did it and it showed up in a cart no problem. I think Brave Star is essentially a one man (Mik) operation, aside from production, which I think he also keeps a very close eye on. I'm not excusing the website, but if his office is one person, selling US-made high quality garments for (mostly) <$100, I'm willing to give him some slack on web design. I'd rather my money go to materials and the folks making the garment than some IT douche. When I got my chinos at the beginning of this summer, they were delivered exactly when the website said they would come. i obviously gave enough slack to order a pair, though that's mostly because of hearing about the quality here. the website is the only interaction customers have with a business. a site doesn't have to be fancy, pretty, or overly complex...it has to be clean, easy to navigate, and in this case showcase the products. bravestar's site does one of those things with some success. any 'regular' customer trying to navigate that site without input from a community like this one is likely to 'walk away' without ordering due to confusion. sometimes IT douches (no offense taken btw) are worth the investment if it's your primary means of promoting and selling your wares. to your last point...i have no idea when to expect my order as there was no delivery timeline listed at all on the page i ordered from. there was also no timeline mentioned in my order confirmation. i could of course call or email, but how in the world is that a.) convenient for a customer, or b.) efficient for a one man operation to be answering emails/calls when a clean site could prevent such confusion in the first place? |
|
|
|
Post by nate001 on Sept 19, 2016 11:53:24 GMT -6
I think you should be good if you click on the chino icon in the pre-order section of the home page. I did it and it showed up in a cart no problem. I think Brave Star is essentially a one man (Mik) operation, aside from production, which I think he also keeps a very close eye on. I'm not excusing the website, but if his office is one person, selling US-made high quality garments for (mostly) <$100, I'm willing to give him some slack on web design. I'd rather my money go to materials and the folks making the garment than some IT douche. When I got my chinos at the beginning of this summer, they were delivered exactly when the website said they would come. i obviously gave enough slack to order a pair, though that's mostly because of hearing about the quality here. the website is the only interaction customers have with a business. a site doesn't have to be fancy, pretty, or overly complex...it has to be clean, easy to navigate, and in this case showcase the products. bravestar's site does one of those things with some success. any 'regular' customer trying to navigate that site without input from a community like this one is likely to 'walk away' without ordering due to confusion. sometimes IT douches (no offense taken btw) are worth the investment if it's your primary means of promoting and selling your wares. to your last point...i have no idea when to expect my order as there was no delivery timeline listed at all on the page i ordered from. there was also no timeline mentioned in my order confirmation. i could of course call or email, but how in the world is that a.) convenient for a customer, or b.) efficient for a one man operation to be answering emails/calls when a clean site could prevent such confusion in the first place? I can't disagree with any of your points and my apologies for disparaging the IT profession (although to be fair, they run my workplace with a curious mixture of apathy and "luddite-ness"). A website is the face of your company and if I were running that operation I would clean it up too. I'd say the pants are great and worth the website struggles. On the preorder page, it says the pants ship in late October. I hope you enjoy them. |
|
|
|
Post by ickes on Sept 19, 2016 12:00:28 GMT -6
Yeah I was trying to get at the point that @david made so well. It's not that I don't think the end product is good and that a companies presentation has to be perfect in order for me to buy something, but mainly I'm saying that for Miks benefit he should get his website updated in a more user friendly manner because at the end of the day I think it's costing him some sales. Take me for some example, I'm about to give up and just pick up a pair of the IH-711 in Dark Khaki that I've been eyeballing for so long. Fits are similar. If Mik's website was more user friendly and he had product in stock I would possibly already have a pair of the Cramertons headed my way by now.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 19, 2016 12:04:05 GMT -6
I can't disagree with any of your points and my apologies for disparaging the IT profession (although to be fair, they run my workplace with a curious mixture of apathy and "luddite-ness"). A website is the face of your company and if I were running that operation I would clean it up too. I'd say the pants are great and worth the website struggles. On the preorder page, it says the pants ship in late October. I hope you enjoy them. oh, i seriously wasn't offended...just ribbing you a bit for the comment. i have high hopes that the chinos will be great, as have been reported here. i do see the date on the pre-order page, but to my point...i didn't order from that page as i didn't even see it. i ordered from this page, which has no timeline and i assumed the pants were available at the time of order. |
|
|
|
Post by exophobe on Sept 19, 2016 20:39:18 GMT -6
I just can't recall seeing Selvage spelled that way anywhere else but maybe I just never noticed. Either way it's not going to stop me from buying anything from them but their wonky website and lack of stock will. The Chinos look like a good fit other than the taper. It looks like it might be a bit too extreme for my liking. They're all variants of "self edge" and I think they're all accepted. I'm absolutely with you on the taper, though. |
|
|
|
Post by exophobe on Sept 19, 2016 20:47:32 GMT -6
I'm always amazed to find people with "network administrator" on their business card that don't understand user access concepts, command-line interfaces, or things like "the Internet". I'm always further amazed at their attitude when you have to explain these things to them.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 20, 2016 11:56:23 GMT -6
well...it would seem that the chinos i ordered weren't in the pre-order group as i just got a shipping notice. looking forward to getting them soon-ish
|
|
|
|
Post by toolonginexile on Sept 20, 2016 16:30:04 GMT -6
well...it would seem that the chinos i ordered weren't in the pre-order group as i just got a shipping notice. looking forward to getting them soon-ish let us know...i do think they are a somewhat "underrated" brand- whose cuts imho are superior to some of my more costly denim...although that is subjective of course |
|
|
|
Post by ickes on Sept 20, 2016 16:42:51 GMT -6
well...it would seem that the chinos i ordered weren't in the pre-order group as i just got a shipping notice. looking forward to getting them soon-ish Yeah I'm curious to know what you think too. If the cuff was just a bit bigger on the Cramertons they would be pretty damn perfect for me. |
|
|
|
Post by ebolacola on Sept 22, 2016 1:56:29 GMT -6
Any of you guys in on the pre-order for the 16.5oz Ironside jacket? I'm kind of curious if you would recommend giving it an initial soak. If it is anything like the starchiness my Japan 17s then it would be necessary for me to bend my arms... and I would like to extend its lifespan, though I wouldn't want to lessen the darkness of the fabric right off the bat.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 23, 2016 8:17:58 GMT -6
well...it would seem that the chinos i ordered weren't in the pre-order group as i just got a shipping notice. looking forward to getting them soon-ish Yeah I'm curious to know what you think too. If the cuff was just a bit bigger on the Cramertons they would be pretty damn perfect for me. they arrived yesterday. i didn't have a chance to measure them last night, but decided to wear them today. i'd say based on fit that they're pretty close to the specified numbers. ickes you'd hate the taper. it's almost two slim for me below the knee, and i typically prefer slimmer cuts than you. the top block fit is great, comfy through the thighs, but a bit snug in the calves (though my calves tend to get a bit larger through the summer cycling months). i'll need to get them hemmed (currently cuffed), which which should put me at a nice cuff opening for my tastes. construction is solid...fabric has a semi-severe sheen and an obnoxious chemical smell...which i wish i had realized before leaving the house this morning. i'll give them a wash this weekend to get some shrink in the length and tame the sheen. overall...i'm happy with the purchase. they filled a hole in my closet and should age pretty well. i do think the strong taper may kill it for several of you though. |
|
|
|
Post by matt on Sept 23, 2016 8:31:09 GMT -6
The denim cut option isn't quite as tapered (I believe its a slim straight cut), if you want a denim cut/design for your Cramertons. I prefer that, less need to take an iron to them and they still look dressed up.
|
|
|
|
Post by northcoast on Sept 23, 2016 9:06:58 GMT -6
Man if you guys are having a hard time with the taper and your calves, I cant imagine that you could wear gustin slims.
I love the taper, and really like that there is room in the front rise as well.
I was wearing a pair of G's yesterday and not so happy with the plumbers butt issue. Am wearing my Cramerton tapered today and loving them. No belt needed and can sit down without having to pull up first.
I did notice the sheen on mine, but not the smell. Possibly because I cold soak everything now before I wear to get the sheen off of the clothing.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 23, 2016 9:38:31 GMT -6
Man if you guys are having a hard time with the taper and your calves, I cant imagine that you could wear gustin slims. I love the taper, and really like that there is room in the front rise as well. I was wearing a pair of G's yesterday and not so happy with the plumbers butt issue. Am wearing my Cramerton tapered today and loving them. No belt needed and can sit down without having to pull up first. I did notice the sheen on mine, but not the smell. Possibly because I cold soak everything now before I wear to get the sheen off of the clothing. all of the Gustins i've owned (including the 2 pairs that i still own) have been slims, but they've all had more room in the calves and leg opening than these bravestar chinos. these chinos are more similar to my 3sixteen ST's which have a much more aggressive taper than the Gustins. the higher rise on the chinos is very nice...though again i don't find the Gustin slims to have an extremely low rise either...again as compared to the 3sixteen or ONIs that i have...both of which are much lower rise. i absolutely should have soaked these before wearing them to reduce/eliminate the smell and sheen...the smell is starting to give me a mild headache. |
|
|
|
Post by drewcandraw on Sept 23, 2016 9:45:32 GMT -6
@david did you go size 34 so its like a 7.5 cuff according to the chart? Makes me kinda want to try them since I might be able to pull of the taper if it comes in-spec but prolly going to look to fitted on me.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 23, 2016 9:54:59 GMT -6
drewcandraw no, they're 31s...which are spec'd for a 7.25" opening. i'm guessing they're a bit under, but would have to measure to be certain.
|
|
|
|
Post by nate001 on Sept 23, 2016 11:31:26 GMT -6
Man if you guys are having a hard time with the taper and your calves, I cant imagine that you could wear gustin slims. I love the taper, and really like that there is room in the front rise as well. I was wearing a pair of G's yesterday and not so happy with the plumbers butt issue. Am wearing my Cramerton tapered today and loving them. No belt needed and can sit down without having to pull up first. I did notice the sheen on mine, but not the smell. Possibly because I cold soak everything now before I wear to get the sheen off of the clothing. all of the Gustins i've owned (including the 2 pairs that i still own) have been slims, but they've all had more room in the calves and leg opening than these bravestar chinos. these chinos are more similar to my 3sixteen ST's which have a much more aggressive taper than the Gustins. the higher rise on the chinos is very nice...though again i don't find the Gustin slims to have an extremely low rise either...again as compared to the 3sixteen or ONIs that i have...both of which are much lower rise. i absolutely should have soaked these before wearing them to reduce/eliminate the smell and sheen...the smell is starting to give me a mild headache. A wash definitely takes the sheen off. Can't say I noticed a smell, but it's been a few months since I got mine. I'd say the calf and leg opening is a little smaller than a gustin slim chino cut, but not a huge difference. |
|
|
|
Post by northcoast on Sept 23, 2016 16:07:52 GMT -6
all of the Gustins i've owned (including the 2 pairs that i still own) have been slims, but they've all had more room in the calves and leg opening than these bravestar chinos. these chinos are more similar to my 3sixteen ST's which have a much more aggressive taper than the Gustins. the higher rise on the chinos is very nice...though again i don't find the Gustin slims to have an extremely low rise either...again as compared to the 3sixteen or ONIs that i have...both of which are much lower rise. i absolutely should have soaked these before wearing them to reduce/eliminate the smell and sheen...the smell is starting to give me a mild headache. A wash definitely takes the sheen off. Can't say I noticed a smell, but it's been a few months since I got mine. I'd say the calf and leg opening is a little smaller than a gustin slim chino cut, but not a huge difference. Ahh once again I missed a crucial detail. I meant wear a G slim JEAN cut which has a more aggressive calf than these BSTAR chinos. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 24, 2016 12:42:41 GMT -6
took a couple of quick measurements: sz31 tapered chino - waist 34, front rise 11, thigh 12, leg opening 7.125 pretty close to their size chart with the waist being about 1/2" over and leg opening 1/8" under northcoast my comparisons above were to the gustin slim jeans cut. both pairs i currently own have less taper and larger leg openings than the bravestar chinos. as you see above the bravestars are at 7 1/8" opening, while my zimb 15s and cone pima summers are at 7.5". granted those are 32 slims vs the 31s for the bravestar...but because of the slight vanity sizing of the bravestars i'd say they're comparable starting points. |
|
|
|
Post by ickes on Sept 24, 2016 13:02:46 GMT -6
Thanks @david.
|
|
