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Self Edge
Apr 14, 2016 9:51:19 GMT -6
via mobile
Post by exophobe on Apr 14, 2016 9:51:19 GMT -6
I can totally envision Mr. Jhorts intentionally jacking up a pair of Gustins..... Anyone remember the Instagram beef? Yeah, I didn't want to take it there, though, it implies an immaturity I'm not comfortable ascribing to such a large player in the industry. |
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Post by Deleted on Apr 14, 2016 10:53:28 GMT -6
my one stop to SE showed that I knew more than the salesperson.
Also Kiya was quite sure the Lofgren boots would fit me, buy them, he said.
Did they fit? Naw not comfortable. YMMV
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Post by gaseousclay on Apr 14, 2016 17:18:36 GMT -6
I'm curious how the SE Mexico shop is working out. It's clearly not aimed at locals who make nothing.
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Post by brentkuz on Apr 14, 2016 17:21:54 GMT -6
I'm curious how the SE Mexico shop is working out. It's clearly not aimed at locals who make nothing. Mexico?!? How is the peso to yen exchange rate? |
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Self Edge
Apr 14, 2016 19:57:34 GMT -6
via mobile
Post by bentin on Apr 14, 2016 19:57:34 GMT -6
I'm curious how the SE Mexico shop is working out. It's clearly not aimed at locals who make nothing. Mexico?!? How is the peso to yen exchange rate? Add in the GBP and their VAT since he buys from my favorite vendor. |
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Post by derek on Apr 15, 2016 16:16:16 GMT -6
That's no good...let us know how they respond (assuming you contact them) Fun fact: when I inspected my jeans more closely, they even used the wrong thread color! So 1) legs were half an inch different lengths, 2) neither length was even close to correct, 3) stitching was falling apart, and 4) they used yellow thread instead of copper. I brought them back to SE yesterday and they were very apologetic and said they had a "new guy" who messed it up. So they're fixing them right now... let's hope they turn out ok! |
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Post by exophobe on Apr 15, 2016 16:21:45 GMT -6
That's no good...let us know how they respond (assuming you contact them) Fun fact: when I inspected my jeans more closely, they even used the wrong thread color! So 1) legs were half an inch different lengths, 2) neither length was even close to correct, 3) stitching was falling apart, and 4) they used yellow thread instead of copper. I brought them back to SE yesterday and they were very apologetic and said they had a "new guy" who messed it up. So they're fixing them right now... let's hope they turn out ok! We give all the Gustin jeans to whatever homeless guy happens to be out front. He's a little bit slower and really doesn't pay attention to what he's doing, but those slobs that buy Gustin don't seem to care, so we continue to do it. |
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Post by davelewis on Apr 15, 2016 16:30:19 GMT -6
Fun fact: when I inspected my jeans more closely, they even used the wrong thread color! So 1) legs were half an inch different lengths, 2) neither length was even close to correct, 3) stitching was falling apart, and 4) they used yellow thread instead of copper. I brought them back to SE yesterday and they were very apologetic and said they had a "new guy" who messed it up. So they're fixing them right now... let's hope they turn out ok! We give all the Gustin jeans to whatever homeless guy happens to be out front. He's a little bit slower and really doesn't pay attention to what he's doing, but those slobs that buy Gustin don't seem to care, so we continue to do it. No doubt that there is some truth to this. I can't fathom that they would have the "new guy" hemming a pair of IH jeans they sold from the store. |
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Post by Deleted on Apr 15, 2016 16:33:24 GMT -6
Fun fact: when I inspected my jeans more closely, they even used the wrong thread color! So 1) legs were half an inch different lengths, 2) neither length was even close to correct, 3) stitching was falling apart, and 4) they used yellow thread instead of copper. I brought them back to SE yesterday and they were very apologetic and said they had a "new guy" who messed it up. So they're fixing them right now... let's hope they turn out ok! We give all the Gustin jeans to whatever homeless guy happens to be out front. He's a little bit slower and really doesn't pay attention to what he's doing, but those slobs that buy Gustin don't seem to care, so we continue to do it. The new guy said he used to sew shirts for Gustin, so we thought he would know how to handle the product. |
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Post by devastitis on Apr 15, 2016 16:38:28 GMT -6
Fun fact: when I inspected my jeans more closely, they even used the wrong thread color! So 1) legs were half an inch different lengths, 2) neither length was even close to correct, 3) stitching was falling apart, and 4) they used yellow thread instead of copper. I brought them back to SE yesterday and they were very apologetic and said they had a "new guy" who messed it up. So they're fixing them right now... let's hope they turn out ok! We give all the Gustin jeans to whatever homeless guy happens to be out front. He's a little bit slower and really doesn't pay attention to what he's doing, but those slobs that buy Gustin don't seem to care, so we continue to do it. That's probably what the production factories that Gustin uses does as well. |
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Post by derek on Apr 15, 2016 17:02:31 GMT -6
We give all the Gustin jeans to whatever homeless guy happens to be out front. He's a little bit slower and really doesn't pay attention to what he's doing, but those slobs that buy Gustin don't seem to care, so we continue to do it. No doubt that there is some truth to this. I can't fathom that they would have the "new guy" hemming a pair of IH jeans they sold from the store. That was my first thought too... |
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Post by derek on Apr 18, 2016 14:50:35 GMT -6
That's no good...let us know how they respond (assuming you contact them) OK, got my jeans back. They're (roughly) the right length, but the tread color is off again. They even made a "special note" to get the thread color right. As they're basically the right length now, I guess that means I have jeans with some weird stitching to wear...   |
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Post by Deleted on Apr 18, 2016 14:56:58 GMT -6
That's no good...let us know how they respond (assuming you contact them) OK, got my jeans back. They're (roughly) the right length, but the tread color is off again. They even made a "special note" to get the thread color right. As they're basically the right length now, I guess that means I have jeans with some weird stitching to wear... disappointing for sure. did you get any sort of discount or credit? the good news is that no one (other than you) will notice that different thread color. once they get some wear/dirt/sun/etc you may even forget about it yourself. |
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Post by derek on Apr 18, 2016 15:09:34 GMT -6
OK, got my jeans back. They're (roughly) the right length, but the tread color is off again. They even made a "special note" to get the thread color right. As they're basically the right length now, I guess that means I have jeans with some weird stitching to wear... disappointing for sure. did you get any sort of discount or credit? the good news is that no one (other than you) will notice that different thread color. once they get some wear/dirt/sun/etc you may even forget about it yourself. I took the jeans back straight away, and just noticed the problem at home. I'll probably send them an email to see what happens. ...not going to go back there for hemming though! |
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Post by derek on Apr 19, 2016 11:56:38 GMT -6
disappointing for sure. did you get any sort of discount or credit? the good news is that no one (other than you) will notice that different thread color. once they get some wear/dirt/sun/etc you may even forget about it yourself. I took the jeans back straight away, and just noticed the problem at home. I'll probably send them an email to see what happens. ...not going to go back there for hemming though! OK, final update! Told Kiya about the thread issue, he said sorry they don't always have the right color thread, and that was that. No discount or credit. Not going back. |
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Self Edge
Apr 19, 2016 12:05:51 GMT -6
via mobile
Post by bentin on Apr 19, 2016 12:05:51 GMT -6
Thread color seems reasonably close. I had someone use tonal on a pair once. Now I just cuff. Saves the frustration and allows for adjustment between flip flops and work boots.
Not staying you didn't get run through the ringer by them, definitely worth avoiding them.
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Post by derek on Apr 19, 2016 12:09:09 GMT -6
Thread color seems reasonably close. I had someone use tonal on a pair once. Now I just cuff. Saves the frustration and allows for adjustment between flip flops and work boots. Not staying you didn't get run through the ringer by them, definitely worth avoiding them. Yeah, I just need to think of this as therapy for my OCD  |
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Post by bentin on Apr 19, 2016 12:16:41 GMT -6
Thread color seems reasonably close. I had someone use tonal on a pair once. Now I just cuff. Saves the frustration and allows for adjustment between flip flops and work boots. Not staying you didn't get run through the ringer by them, definitely worth avoiding them. Yeah, I just need to think of this as therapy for my OCD Just buy a Gustin patterned shirt. You'll never look at your jeans again. |
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Post by Deleted on Apr 19, 2016 12:48:21 GMT -6
I took the jeans back straight away, and just noticed the problem at home. I'll probably send them an email to see what happens. ...not going to go back there for hemming though! OK, final update! Told Kiya about the thread issue, he said sorry they don't always have the right color thread, and that was that. No discount or credit. Not going back. ahh, i was more referring to a credit or tossing you a bone for the initial screw up (more egregious) of wrong length and shoddy work. especially considering they would have been hosed if they hadn't left enough length for a re-do. either way...get some wear out of them and this will just be a cautionary tale and an interesting anecdote in the future. |
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Post by oatwilly on Apr 20, 2016 21:43:32 GMT -6
SE is a joke isn't it. I bought a shirt online from them (first time buying anything from them) a couple days ago and later that day I get an email from Kiya that they made a mistake with their stock and didn't actually have it. He also offered as a condolence to let me have *any* shirt they had in stock regardless of price, for the price I paid for the original shirt. I sent a reply to clarify that is what he really meant, then went and looked at all their shirts and found a couple I liked that were more expensive than the original shirt. Then I get a reply that yes, that really is what he meant, but to nevermind, that he just went ahead and refunded me. F#cker!! This pissed me off, but turns out he did me a favor because I looked these shirts that I may have hastily jumped on up online and saw that they were available elsewhere for much less than SE was asking and much less than what I paid them for the original shirt. I'll never consider buying anything from them again.
As a side note, have you guys seen the prices they are asking for little things like keychains and wallets?? They must have a good sense of humor
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Post by ickes on Apr 22, 2016 13:04:45 GMT -6
SE is a joke isn't it. I bought a shirt online from them (first time buying anything from them) a couple days ago and later that day I get an email from Kiya that they made a mistake with their stock and didn't actually have it. He also offered as a condolence to let me have *any* shirt they had in stock regardless of price, for the price I paid for the original shirt. I sent a reply to clarify that is what he really meant, then went and looked at all their shirts and found a couple I liked that were more expensive than the original shirt. Then I get a reply that yes, that really is what he meant, but to nevermind, that he just went ahead and refunded me. F#cker!! This pissed me off, but turns out he did me a favor because I looked these shirts that I may have hastily jumped on up online and saw that they were available elsewhere for much less than SE was asking and much less than what I paid them for the original shirt. I'll never consider buying anything from them again. As a side note, have you guys seen the prices they are asking for little things like keychains and wallets?? They must have a good sense of humor this sounds similar to my experience with SE. I think I covered it on the first post of this page. |
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Post by exophobe on Apr 22, 2016 13:20:50 GMT -6
They seem to be the local record store of online fashion workwear sales. If that reference doesn't stick, think High Fidelity, if you're still not there, comic book guy from the Simpsons. On the other hand people report fantastic experiences when buying jeans from them in store, and I don't think Kiya has ever pulled punches on his opinions of brands self edge doesn't sell.
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Post by drewcandraw on Apr 22, 2016 16:35:42 GMT -6
I been to the store a couple of times in SF when I first got interested in getting some cool fades and nicer denims. They didn't approach or welcome me at all so I just walked around their small store with my lady and left. A simple hello and did you need any help in a pleasant manner would have been cool, but nope customer service fail.
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Post by ickes on Apr 22, 2016 17:26:44 GMT -6
I been to the store a couple of times in SF when I first got interested in getting some cool fades and nicer denims. They didn't approach or welcome me at all so I just walked around their small store with my lady and left. A simple hello and did you need any help in a pleasant manner would have been cool, but nope customer service fail. That doesn't surprise me for some reason. |
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Post by kkozel on Apr 22, 2016 18:03:57 GMT -6
I been to the store a couple of times in SF when I first got interested in getting some cool fades and nicer denims. They didn't approach or welcome me at all so I just walked around their small store with my lady and left. A simple hello and did you need any help in a pleasant manner would have been cool, but nope customer service fail. That doesn't surprise me for some reason. I have a pair of 633IIs from them - and when I ordered they quickly got me tracking all was well. So, two days later, day before the shipment was scheduled to be delivered a packages arrives, its the 633IIs same size and everything. So, went back to the tracking and what they emailed me for tracking was wrong - so I sent them an email giving them the heads up, could have a confused costumer coming or something. So, next day another SE package arrives, and its another pair of 633IIs. So being fair, I emailed SE explaining it, and their response wasn't even a "thanks for letting us know" it was just "ship the extra back", which for whatever reason rubbed me the wrong way. Not saying i expected credit, or anything, but found it all weird they never said "oops our bad" or "thank for letting us know" could have sold and moved on. I also had to confirm I was shipping back on their dime, and had to bug em to pay me. Was weird all around. Kinda take their service with a grain of salt - oh and when I did get these I tried the "can you tell me what the thighs are on the 3 pairs you have in stock" and sure enough was just what they had on the sight "all pairs". Only used SE for some Iron Heart, and honestly if looking at that brand - without a doubt I'd go to IHUK. Just seems to be a bit more happy to help. But damn that 633 |
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