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Post by Deleted on Nov 3, 2014 10:10:11 GMT -6
Anyone get a handle on how shipping is being handled? Is it a flat rate per item, weight approximation, etc? The order I placed yesterday seemed a bit high on shipping and I was contemplating placing another order before the coupon expires... but am curious about the shipping and if I should request it to be added to my first order.
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Post by colerussell on Nov 3, 2014 10:15:19 GMT -6
New site looks great!
One setback as I'm trying to order: when I click "click here to start styling your look" on the denim heritage vest, the link takes me to "denim jackets" styling. Thanks guys!
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Post by clarky on Nov 3, 2014 10:23:46 GMT -6
Also i got a question is the measurement of the Hip the women jeans asks for. is that the low hip or the high hip??? High hip Thanks! I got a question on how long it will take for these jeans to be made and shipped out? I think i remember seeing 6-8 weeks somewhere but i can't find that info anymore! |
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Post by Griffin on Nov 3, 2014 10:27:06 GMT -6
New site looks great! One setback as I'm trying to order: when I click "click here to start styling your look" on the denim heritage vest, the link takes me to "denim jackets" styling. Thanks guys! If you dont click the vest but scroll down and click on the fabrics, your on "vest" but the sizing is for the pants so doesnt work either. Needs fixing. |
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Post by Dirty_Denim on Nov 3, 2014 10:29:57 GMT -6
Thanks! I got a question on how long it will take for these jeans to be made and shipped out? I think i remember seeing 6-8 weeks somewhere but i can't find that info anymore! Yes right now we are 6-8 weeks. We are trying to get some orders cleared out from Kickstarter & then will address all the new web orders. |
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Post by ickes on Nov 3, 2014 10:47:37 GMT -6
Dirty_Denim; any idea when the shirt fit guide will be fixed? thanks for all your hard work btw, I know youre tired but keep it up!! 
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Post by Griffin on Nov 3, 2014 10:49:29 GMT -6
What to fix, its good. It should maybe specify better that L-40 and 37 is body measurements.
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Post by ickes on Nov 3, 2014 10:53:23 GMT -6
Griffin; I haven't checked it yet today but yesterday the shirt fit guide was completely whack.
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Post by Ambassador on Nov 3, 2014 10:53:35 GMT -6
DirtyDenim why site change name and when final version will be released?
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Post by Dirty_Denim on Nov 3, 2014 11:04:24 GMT -6
DirtyDenim why site change name and when final version will be released? Just a better web experience. We are still ironing out a few things. |
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Post by ickes on Nov 3, 2014 11:06:17 GMT -6
Dirty_Denim; is it possible to make changes to an order I placed yesterday during the sale? I want to change the thread and button/snap options on one of my shirts. thanks.
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Post by Griffin on Nov 3, 2014 11:41:20 GMT -6
I asked about this in the chat and they said (i believe it might have been Sal) to return the email with the orderconfimation, then you get the ordernumber in the headline, and then write detailed changes and you should get a response when they have it updated.
I basically added the first 2 and said: theese are good as is, and then took one by one the items, and said what I wanted changed.
Like this:
* 14oz Omaha shirt, size, white thread, blue buttons etc etc etc
Changes to this order:
* Style: Arlington
* Thread: Black
* Buttons: black snap
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Post by colerussell on Nov 3, 2014 11:57:45 GMT -6
The heritage vest says $65 on the page. Yet, in my shopping cart it says $98. What's going on here?
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Post by davelewis on Nov 3, 2014 12:02:21 GMT -6
New site doesn't recognize my account, so I registered on the new site, but it says I haven't placed any orders. Tried calling the phone # on web page, but it doesn't work. Do we know if orders placed last month will automatically be forwarded to the new site?
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Post by Deleted on Nov 3, 2014 12:11:08 GMT -6
New site doesn't recognize my account, so I registered on the new site, but it says I haven't placed any orders. Tried calling the phone # on web page, but it doesn't work. Do we know if orders placed last month will automatically be forwarded to the new site? Someone mentioned last night that the old orders will eventually make it to the new site. Everyone will need to create a new account because it is a total new website. |
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Post by Dirty_Denim on Nov 3, 2014 12:23:08 GMT -6
Dirty_Denim; is it possible to make changes to an order I placed yesterday during the sale? I want to change the thread and button/snap options on one of my shirts. thanks. Yes just shoot us an email using the confirm order you recieved |
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Post by stinky on Nov 3, 2014 12:47:44 GMT -6
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Post by Deleted on Nov 3, 2014 12:48:47 GMT -6
Dirty_Denim; is it possible to make changes to an order I placed yesterday during the sale? I want to change the thread and button/snap options on one of my shirts. thanks. Yes just shoot us an email using the confirm order you recieved I'm considering backing the Denim and Horween Leather Jacket, but there isn't a women's fit guide for jackets that I could find. I e-mailed Laura about that too, but not response. Probably has too many emails backed up. Any link to the women's jacket sizing? |
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Post by wisdom on Nov 3, 2014 12:54:33 GMT -6
Anyone know when Lawless is planning on releasing some new fabrics? Dying for a Black x Black or Selvage Duck I could cut as Chinos.. ..just in case you guys weren't busy enough |
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Post by wisdom on Nov 3, 2014 12:55:51 GMT -6
..by the way.. bravo to the Lawless team and all those who helped out. It's still a bit rough around the edges, but I love the potential of the site and the company.
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Post by ickes on Nov 3, 2014 13:22:23 GMT -6
Dirty_Denim; thanks man! Laura and Roman took care of me.
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Post by ickes on Nov 3, 2014 13:23:44 GMT -6
BTW guys, just want to say that the Chat function on the Lawless website is probably the quickest way to take care of any issues. Roman jumped in to a chat with me immediately earlier this morning and took care of my WS orders from yesterday (I wanted to make some thread and button/snap changes). Just an FYI.
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Post by clarky on Nov 3, 2014 13:27:48 GMT -6
hey dirty,
when will you check the warehouse? i'm not sure when you said but i figured you may be there soon? I hope it's still in stock! would love a shirt from that colour
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Post by Dirty_Denim on Nov 3, 2014 13:33:06 GMT -6
hey dirty, when will you check the warehouse? i'm not sure when you said but i figured you may be there soon? I hope it's still in stock! would love a shirt from that colour Its all out. We also need to do an assessment as fabric is flying out right now. I will find out if there is anything on order later today. |
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Post by Deleted on Nov 3, 2014 13:42:26 GMT -6
hey dirty, when will you check the warehouse? i'm not sure when you said but i figured you may be there soon? I hope it's still in stock! would love a shirt from that colour Its all out. We also need to do an assessment as fabric is flying out right now. I will find out if there is anything on order later today. Just checked and the 8.5oz Chambray and NIPHON MENPU DARK GREY are already out of stock ..... I was still thinking about that... |
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