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Post by gaseousclay on Dec 29, 2014 7:17:48 GMT -6
and blue owl has the best customer service. also, the hem service is great - they'll hem for free and send out to you but if you need to try for fit first, they mail to you and then you mail back for free hemming and return shipping. can't be beat. I checked their hemming info section and it says for free hemming they'll send your delivery but you have to send them back, which is what you're saying as to trying jeans on first. but you're also saying they'll hem the jeans to your specs prior to shipping and send out so long as I know the inseam I want hemmed? |
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Post by gaseousclay on Feb 20, 2015 6:45:52 GMT -6
thought i'd chime in on my BOW shopping experience. Last week I took advantage of their reopening sale and bought a pair of the 3sixteen SL-120X shadow selvedge jeans. They were shipped promptly and Jay communicated this to me right away. I then sent my jeans back for hemming knowing i'd have to pay shipping there and back. Jay contacted me as soon as my parcel arrived at their store and informed me my jeans were being hemmed and that return shipping was on them. I thought this was the coolest thing for BOW to do. Not only does this reinforce for me that great customer service exists but Jay has exemplified this times ten. I'm now a fan and will continue to buy from BOW in the future.
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Post by variable on Feb 20, 2015 8:34:58 GMT -6
I've had great experiences, once buying the N&F two-fer they had and then contacting them about a restock on something else.
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Post by gaseousclay on Feb 20, 2015 8:45:34 GMT -6
I've had great experiences, once buying the N&F two-fer they had and then contacting them about a restock on something else. that seems to be the consensus on their customer service. It's a shame that there aren't too many companies out there that have great customer service like BOW. I would've been fine just getting my product, so having Jay personally contact me about my order was icing on the cake. |
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Post by indigocraze on May 3, 2015 16:22:39 GMT -6
Jay is a great guy, best customer service amongst all the online denim store hands down
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Post by gaseousclay on May 21, 2015 5:48:21 GMT -6
damn. BOW is having their customer appreciation sale today: use code THANKYOU at checkout and get 15% off denim/leather goods and 25% off jackets, shirts, etc. so, so tempting but i'm broke as hell
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Post by variable on May 21, 2015 9:04:01 GMT -6
Sheeeeeeet. I just bought something from them...
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Blue Owl
May 22, 2015 20:50:01 GMT -6
via mobile
Post by scooter on May 22, 2015 20:50:01 GMT -6
damn. BOW is having their customer appreciation sale today: use code THANKYOU at checkout and get 15% off denim/leather goods and 25% off jackets, shirts, etc. so, so tempting but i'm broke as hell Thanks for the code. I just used it to buy the Kibata. I'm interested to see how they compare to the Zoomies, which are due to ship next month. With the code, the Kibata wound up about $25 more. Soon, I will be soaking in Zimbabwe loomstate goodness.....twice. |
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Deleted Member
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Post by Deleted on May 22, 2015 21:23:27 GMT -6
damn. BOW is having their customer appreciation sale today: use code THANKYOU at checkout and get 15% off denim/leather goods and 25% off jackets, shirts, etc. so, so tempting but i'm broke as hell Thanks for the code. I just used it to buy the Kibata. I'm interested to see how they compare to the Zoomies, which are due to ship next month. With the code, the Kibata wound up about $25 more. Soon, I will be soaking in Zimbabwe loomstate goodness.....twice. I was like, sweet! I'll use these on the BOW Momo 0702 IndigoxBlacks or IndigoxBrowns, but realized they're still $250 after discount. I'll probably think about it until it's gone. Great find, though! |
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Post by Winterland on May 22, 2015 22:05:16 GMT -6
Thanks for the code. I just used it to buy the Kibata. I'm interested to see how they compare to the Zoomies, which are due to ship next month. With the code, the Kibata wound up about $25 more. Soon, I will be soaking in Zimbabwe loomstate goodness.....twice. I was like, sweet! I'll use these on the BOW Momo 0702 IndigoxBlacks or IndigoxBrowns, but realized they're still $250 after discount. I'll probably think about it until it's gone. Great find, though! The Kibata and Momo look nice I am tempted on these $110 shipped with discount. www.blueowl.us/product/naked-and-famous-x-blue-owl-weird-guy-japan-heritage-2-unsanforized-145oz-selvedge-denim/# |
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Post by scooter on May 23, 2015 15:48:56 GMT -6
BOW sure knows how to spoil a guy. I bought the Kibata at 9:30 last night. Today, I got a shipping confirmation, and an email assuring me they would be in USPS hands today. With the holiday weekend, I was fully expecting them to go out Tuesday. Expectations exceeded ! It's a shame this level of CS isn't universal. Then again, if it was, we might not have as much to talk about.  |
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Post by jeffr0 on Jun 4, 2015 23:28:03 GMT -6
This is a shout out to Jay Doughten at Blue Owl Work Shop. I have been meaning to go to his shop for about a year or so. I finely got a chance to go to Seattle for a day. I was pressed for time as I was only in Seattle to take friend to the Airport. and we had about an hour to kill before the flight left. So my friend and I decided to go to the Fremont area and see if we could find the Blue-Owl workshop The place is kind of hard to find but a hint is to look for the Blue Owl logo in one of the windows. His shop is on the upper floor of a very nondescript building In the Fremont area of Seattle.
But trust me it is truly a Mecca of Denim! I decided to try on a couple of pairs of denim and the gentleman helping me was extremely helpful and polite at all times. I am still somewhat new to the Selevedge denim world and am still learning all the proper terminology. But this gentleman corrected me in a nice way and even gave me a couple of websites look at to help me educate my-self on The Selvedge denim world more.
At the end of my time there, The man asked me my name and shook my hand and replied. If you need any more help feel free to email me, My name is Jay. I dumbly asked Jay Doughten the owner of this shop!?
He said "Yes Sir" very pleased you guys could stop to look around our store and feel free to come back and visit the shop anytime! As my Father used to say, "That guy is a class act!" Jay will definitely have me as a customer in the future!
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Post by gaseousclay on Jun 5, 2015 5:58:27 GMT -6
This is a shout out to Jay Doughten at Blue Owl Work Shop. I have been meaning to go to his shop for about a year or so. I finely got a chance to go to Seattle for a day. I was pressed for time as I was only in Seattle to take friend to the Airport. and we had about an hour to kill before the flight left. So my friend and I decided to go to the Fremont area and see if we could find the Blue-Owl workshop The place is kind of hard to find but a hint is to look for the Blue Owl logo in one of the windows. His shop is on the upper floor of a very nondescript building In the Fremont area of Seattle. But trust me it is truly a Mecca of Denim! I decided to try on a couple of pairs of denim and the gentleman helping me was extremely helpful and polite at all times. I am still somewhat new to the Selevedge denim world and am still learning all the proper terminology. But this gentleman corrected me in a nice way and even gave me a couple of websites look at to help me educate my-self on The Selvedge denim world more. At the end of my time there, The man asked me my name and shook my hand and replied. If you need any more help feel free to email me, My name is Jay. I dumbly asked Jay Doughten the owner of this shop!? He said "Yes Sir" very pleased you guys could stop to look around our store and feel free to come back and visit the shop anytime! As my Father used to say, "That guy is a class act!" Jay will definitely have me as a customer in the future! I've only ordered from BOW once but you are correct, Jay is awesome. His approach to customer service is bar none the best in the business and he knows how to take care of customers. |
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Post by devastitis on Oct 7, 2015 14:05:09 GMT -6
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Post by bugula on Oct 7, 2015 14:44:28 GMT -6
can give you pics on the 08s next week if you want. i'd say go the denimio route and be 50% towards another pair with the savings. |
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Post by devastitis on Oct 7, 2015 15:59:09 GMT -6
can give you pics on the 08s next week if you want. i'd say go the denimio route and be 50% towards another pair with the savings. I saw a few pics of the BOM008-Ts on Blue Owl's Instagram and was hooked. But I think I'll follow your advice and go Denimio. Does Denimio count as a foreign transaction? I got hit with foreign transaction fees using Rodeo, totally forgot about foreign transaction fees and used the wrong card. |
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Post by devastitis on Oct 7, 2015 16:01:39 GMT -6
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Blue Owl
Oct 7, 2015 16:06:11 GMT -6
via mobile
Post by bugula on Oct 7, 2015 16:06:11 GMT -6
can give you pics on the 08s next week if you want. i'd say go the denimio route and be 50% towards another pair with the savings. I saw a few pics of the BOM008-Ts on Blue Owl's Instagram and was hooked. But I think I'll follow your advice and go Denimio. Does Denimio count as a foreign transaction? I got hit with foreign transaction fees using Rodeo, totally forgot about foreign transaction fees and used the wrong card. not sure, i use paypal. if they charge in yen, then you will be. |
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Post by jeffr0 on Oct 7, 2015 19:09:36 GMT -6
This new Bow/Mom collaboration looks awesome! Black warp with black weft and both Zimbabwe cotton! I think I will have to visit their shop to try them on in the near future! That is If I can make it To Seattle before for they sell out! |
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Post by bugula on Oct 8, 2015 1:32:50 GMT -6
i'm meh on the X collab. bxb. yawn.
if you don't have ninja jawnz i get the excitement, but if you already do. this is a hard sell.
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Post by jeffr0 on Nov 24, 2015 11:04:32 GMT -6
Jay from Blue Owl is celebrating his redone website for Blue-Owl workshop. With a 10% off sale from 11/25 to 11/29! Happy shopping!
Now, I have to buckle down and decide on a pair jeans out of a few I have been eyeing.
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Post by bugula on Nov 24, 2015 14:13:49 GMT -6
10% is enough of a discount to sway you to buy now?
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Blue Owl
Nov 24, 2015 14:15:25 GMT -6
via mobile
Post by devastitis on Nov 24, 2015 14:15:25 GMT -6
10% is enough of a discount to sway you to buy now? twenty dollars is twenty dollars. I'm more interested in the discount on Okayamadenim. |
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Post by bugula on Nov 24, 2015 16:25:19 GMT -6
10% is enough of a discount to sway you to buy now? twenty dollars is twenty dollars. I'm more interested in the discount on Okayamadenim. don't disagree with that. just wondering if that was enough of a discount to sway someone. |
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Post by devastitis on Nov 24, 2015 16:33:09 GMT -6
twenty dollars is twenty dollars. I'm more interested in the discount on Okayamadenim. don't disagree with that. just wondering if that was enough of a discount to sway someone. yeah..I was just making a joke from this meme lol  |
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