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Post by exophobe on Dec 9, 2014 13:39:57 GMT -6
I just want be clear that I'm not trying to pile on or anything, it just seems to me that the nature of the delays (and marauder addresses it above as well) is quite odd. From what I can tell, ALL of their back in Sept/deliver in November are behind, and those of us who backed those goods got notification that manufacturing was complete and those goods would be delivered to the fulfilment center by Wed last week to ship out, and nearly a week later, I can still change my shipping address. Having a background in finance/banking and as someone who's livelihood is directly linked to timely payment of A/R from small businesses, any time I see any sort of out of the ordinary or "exception turning into the rule" delays, those delays are typically as a result of cash flow. It's possible that the subcontractors are behind or not meeting their promises, or it's possible that the production is complete and the subcontractors are holding merchandise waiting on payment. At the end of the day, like rest of you, I just want my product. I think I'm actually more disappointed that I won't be here when they arrive and I was hoping to take one or two of the things I'm waiting for with me on vacation at the end of the week. It's fine, though just not what I'm used to out of Gustin. ah well. |
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joe24
New Member
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Post by joe24 on Dec 9, 2014 16:39:46 GMT -6
Has anyone received their Italy sea blue jeans yet? In curious what they look like sewn up.
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Post by variable on Dec 9, 2014 16:57:26 GMT -6
Has anyone received their Italy sea blue jeans yet? In curious what they look like sewn up. Nope. Just the last update from my order page: |
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Post by Winterland on Dec 9, 2014 17:00:54 GMT -6
author=" Old26"]Dude - enough. Deal with facts or don't post it - that goes for people and vendors alike. Have an issue or question for a vendor? Contact them directly. Do not poison the forum with hearsay and speculation. It's not going to happen here. That is more than fair warning.
Gentleman, it would be great if we could keep all the conspiracy theories to a minimum. As old26 said keep to the facts and deal with vendors directly with problems. Let's try to be a forum where we don't jump on the first chance to hype up a problem such as late deliveries, garment errors etc.
Yes we want honest reviews the good and the bad but we can do it in a tactful way.
Things will happen but as we have seen in the past, things usually get straightened out in the end.
Patience.
Thanks Winterland |
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Post by stinky on Dec 9, 2014 17:29:30 GMT -6
author=" Old26"]Dude - enough. Deal with facts or don't post it - that goes for people and vendors alike. Have an issue or question for a vendor? Contact them directly. Do not poison the forum with hearsay and speculation. It's not going to happen here. That is more than fair warning.
Gentleman, it would be great if we could keep all the conspiracy theories to a minimum. As old26 said keep to the facts and deal with vendors directly with problems. Let's try to be a forum where we don't jump on the first chance to hype up a problem such as late deliveries, garment errors etc.
Yes we want honest reviews the good and the bad but we can do it in a tactful way.
Things will happen but as we have seen in the past, things usually get straightened out in the end.
Patience.
Thanks WinterlandWinter/Old26: I absolutely understand the sensitivity and the risk of misinformation, however, I do think that with certain vendors in particular, since we as backers/consumers are their de facto commercial line of credit that it is not out of line to speculate or be concerned why they have had a decent chunk of cash from a lot of us for over three months and only broken promises to show for it. The funding model has huge risk on the part of the consumer, and IMO there is nothing wrong with discussing those risks in a professional manner. Frankly, I don't think that as the party who provided funding for a fraction of a run that the onus should be on me to pepper an organization with emails or phone calls in an attempt to ascertain of the status of my product. I believe that the onus is on that organization to provide me and others with timely, factual and honest updates of the process. When those are not received, it calls in to question the business practice as a whole. |
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Deleted
Deleted Member
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Post by Deleted on Dec 9, 2014 17:49:16 GMT -6
From the Gustin Community:
StephenPowell
Gustin Employee
Since Mar 2013
297 posts
by nater
What was the cause of the delay is on the various orders? Was it simply too many orders to fill? Or where their production problems?
We were a little over-optimistic with regards to what we could produce in November, and took a hit with the Thanksgiving week.
dt27
Customer
Since May 2014
379 posts
Hi Stephen, would it be safe to assume the December items will be pushed into January? i.e. Postal Hbone jeans, American Hbone WS, Italian Recycle and Army Green Duck Canvas Chinos?
StephenPowell
Gustin Employee
Since Mar 2013
297 posts
I wouldn't make that assumption yet - we're back up at full speed.
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Post by Old26 on Dec 9, 2014 18:10:07 GMT -6
This applies to all members.
Gentleman, it would be great if we could keep all the conspiracy theories to a minimum. As old26 said keep to the facts and deal with vendors directly with problems. Let's try to be a forum where we don't jump on the first chance to hype up a problem such as late deliveries, garment errors etc.
Yes we want honest reviews the good and the bad but we can do it in a tactful way.
Things will happen but as we have seen in the past, things usually get straightened out in the end.
Patience.
Thanks Winterland Winter/Old26: I absolutely understand the sensitivity and the risk of misinformation, however, I do think that with certain vendors in particular, since we as backers/consumers are their de facto commercial line of credit that it is not out of line to speculate or be concerned why they have had a decent chunk of cash from a lot of us for over three months and only broken promises to show for it. The funding model has huge risk on the part of the consumer, and IMO there is nothing wrong with discussing those risks in a professional manner. Frankly, I don't think that as the party who provided funding for a fraction of a run that the onus should be on me to pepper an organization with emails or phone calls in an attempt to ascertain of the status of my product. I believe that the onus is on that organization to provide me and others with timely, factual and honest updates of the process. When those are not received, it calls in to question the business practice as a whole.
My items came in screwed up - here's why.
My order was placed 3 months ago and nothing has arrived.
But we need to steer clear of "why" we think something is happening. We don't know - we are a forum, not a rep for vendors. They're welcome here, and we'll allow them reasonable leeway to use the space to discuss and promote, but we're not them, so we prefer that people use good judgement when posting.
I've had bad weeks where I sold something on eBay only to have "life" get in the way and not be able to ship right off. I had a guy report me on day #2 because a used for parts iPod - a $10 purchase - did not show as shipped.
There are often reasons why people and vendors stumble. Ruining their reputation, or inundating them with queries is not the function of this forum. I hope you all get what we want here - it's not a black/white thing, but rather being cool and having some class while discussing the up and downsides of being a "blind" consumer.
We absolutely want honest feedback and posts. We're almost at 200 members, and in order to keep them coming back, we have to be fair above all. |
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edol
New Member
Posts: 45
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Post by edol on Dec 10, 2014 1:49:45 GMT -6
I'm waiting for the Zimbs 15Oz, Pure Japan, Brown Slub Chambray and Cone Black. The zimbs are the ones that i'm waiting longer and i'm very curious to get them, and to pair them with the brown slub  |
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Post by marauder on Dec 10, 2014 19:29:34 GMT -6
Just got an email from Ren. Most likely, BlackXRed will be shipped in January instead of December.
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Deleted
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Posts: 0
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Post by Deleted on Dec 10, 2014 19:47:25 GMT -6
Anyone heard anything about the delivery of the Wabisabi Workshirt? It supposes to ship out in November. I just checked and I could still change the shipping address.
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Post by exophobe on Dec 10, 2014 20:03:57 GMT -6
Anyone heard anything about the delivery of the Wabisabi Workshirt? It supposes to ship out in November. I just checked and I could still change the shipping address. Last production update (on order page in my case) lists that they should be shipping out at the end of the second week of December. |
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Post by bentin on Dec 10, 2014 20:14:18 GMT -6
Last production update (on order page in my case) lists that they should be shipping out at the end of the second week of December. Same thing I'm showing. |
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Dec 10, 2014 20:24:12 GMT -6
Anyone heard anything about the delivery of the Wabisabi Workshirt? It supposes to ship out in November. I just checked and I could still change the shipping address. Last production update (on order page in my case) lists that they should be shipping out at the end of the second week of December. Thanks. I was checking the status on my phone and wasn't paying attention to the message. I just went back and see it now. The lighter color is a bit harder to read too. |
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Post by stinky on Dec 10, 2014 20:39:49 GMT -6
Hi! We wanted to let you know that your Gustin order shipped!
Order number: 70526
Product: #107 The Zimbabwe, 34 Slim
BAM! 3 months, 6 days later.
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edol
New Member
Posts: 45
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Post by edol on Dec 11, 2014 2:22:14 GMT -6
Hi! We wanted to let you know that your Gustin order shipped! Order number: 70526 Product: #107 The Zimbabwe, 34 Slim BAM! 3 months, 6 days later. Just got the email, also, finally!!! |
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Post by jamesr on Dec 11, 2014 19:51:29 GMT -6
My Zimbs shipped last night. Went over to the Gustin site to get the tracking number and had a look at the community. Apparently (get prepared for a deja vu moment), people are receiving these without the veg tan patch.
Which one is the head smacking emoticon?
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Dec 11, 2014 19:58:50 GMT -6
My Zimbs shipped last night. Went over to the Gustin site to get the tracking number and had a look at the community. Apparently (get prepared for a deja vu moment), people are receiving these without the veg tan patch. Which one is the head smacking emoticon? Correct me if I'm wrong, but for some reason I remember the hubbub being that some came with the veg tan patch instead of the brown patch, when everyone was expecting the brown patch. |
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Post by bugula on Dec 11, 2014 20:08:05 GMT -6
just got shipping notifs for raw umbers and american 16ers.
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Post by exophobe on Dec 11, 2014 20:23:46 GMT -6
just got shipping notifs for raw umbers and american 16ers. Sixteeners shipped for me, too. Production update on the Wabisabi says it ships end of next week, Brown x Black workshirt expected to ship last half of the month (I'm thinking last week is likeliest just based on the volume of stuff they're trying to get out the door these next few weeks) and Japan Caramel Chino just adjusted to last week Dec early Jan. Here's hoping at least one will be a Christmas present from August/September me. |
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Post by Marc on Dec 11, 2014 20:33:42 GMT -6
My Zimbs shipped last night. Went over to the Gustin site to get the tracking number and had a look at the community. Apparently (get prepared for a deja vu moment), people are receiving these without the veg tan patch. Which one is the head smacking emoticon? Correct me if I'm wrong, but for some reason I remember the hubbub being that some came with the veg tan patch instead of the brown patch, when everyone was expecting the brown patch. Actually, it was the other way around. They were supposed to have been the veg patch. Some of us (myself included) got brown - which I actually prefer. But my pair came without bar tacks. |
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Post by wisdom on Dec 11, 2014 20:50:06 GMT -6
I how the loomies come in perfect.. mine at least, to hell with y'all >  Kidding.. |
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Deleted
Deleted Member
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Post by Deleted on Dec 11, 2014 21:05:54 GMT -6
Correct me if I'm wrong, but for some reason I remember the hubbub being that some came with the veg tan patch instead of the brown patch, when everyone was expecting the brown patch. Actually, it was the other way around. They were supposed to have been the veg patch. Some of us (myself included) got brown - which I actually prefer. But my pair came without bar tacks. Ah I see. Guess I can't get mad either way. They took long enough, 3+ months, and I'm expecting the world on these denim. |
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Deleted
Deleted Member
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Post by Deleted on Dec 11, 2014 21:07:27 GMT -6
just got shipping notifs for raw umbers and american 16ers. I just got notification about the Raw Umbers as well. These better fit because they're the most I've been excited about since I started this Gustin addiction. Missed out on them in March, when I first learned about Gustin, and they haven't appeared again until this offering. |
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Post by marauder on Dec 12, 2014 1:26:58 GMT -6
My Okayama's standard just shipped |
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Post by ickes on Dec 12, 2014 1:42:40 GMT -6
receiced shipping notification on my raw umbers also..fingers crossed
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Kidding..
